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Branch Operations Manager

2 months ago

Coventry, Coventry, United Kingdom Meridian Business Support Limited Full time
Position Overview:

We are seeking a skilled Branch Operations Manager to oversee the successful functioning of our branch.

About Us:
As one of the UK’s premier distributors of electrical products, we operate over 250 branches nationwide, committed to nurturing talent and promoting internal growth.

Compensation and Benefits:
We offer a competitive salary along with a performance-based bonus scheme. Additional benefits include:

  • Company car or cash allowance
  • Fuel card
  • Laptop and mobile phone provided
  • 42.5 hours work week, Monday to Friday
  • Shifts scheduled between 07:00 and 17:00
  • 33 days of annual leave (including bank holidays) plus a day off for your birthday
  • Comprehensive health and wellbeing support program
  • Long service awards and recognition for key milestones
  • Enhanced family leave benefits
  • Agile working options
  • Access to a training academy
  • Annual leave buy and sell scheme
  • Free virtual GP service available 24/7
  • Staff discounts on our webshop and in high-street stores

Key Responsibilities:
As a Branch Operations Manager, you will be responsible for:

  • Managing daily operations and ensuring exceptional customer service to foster repeat business.
  • Providing training and coaching to the internal sales team and branch assistants to meet service level targets.
  • Driving sales growth through innovative strategies to attract and retain customers.

Qualifications and Skills:
The ideal candidate will possess:

  • A full UK driving license.
  • Experience in managing a business unit or branch within the industrial supplies sector.
  • The ability to work effectively under pressure while maintaining attention to detail.
  • A willingness to embrace change and new technologies.
  • Excellent interpersonal skills with the capability to influence cross-functional teams.
  • Intermediate IT skills, including proficiency in Outlook, Excel, and PowerPoint.

Note:
This role is not eligible for visa sponsorship, and applicants must have an unrestricted right to work in the UK.