Customer Service Representative

3 weeks ago


Ramsgate, Kent, United Kingdom AMETEK Full time

AMETEK, Inc is a prominent global producer of electronic instruments and electromechanical devices, achieving annual revenues of around $5 billion. The organization emphasizes diversity and cultivates a workplace that empowers employees to build rewarding careers. AMETEK is listed on the New York Stock Exchange and is part of the S&P 500.

AMETEK MRO, a division of AMETEK Aerospace & Defense, delivers maintenance, repair, and overhaul (MRO) services to various sectors including commercial, regional, general aviation, military, helicopter, and business jet markets. The company is dedicated to innovation, performance, and integrity as key drivers of business success.

AEM Limited, a leading independent overhaul and repair facility in Europe, provides services to airlines, helicopter operators, and airframe manufacturers, covering a wide range of aircraft systems.

Key Responsibilities:

Establish and nurture robust customer relationships with designated accounts.Address customer inquiries, including account and warranty concerns.Manage Forward Load for specific customer accounts, coordinating orders and collaborating with the team to prioritize tasks.Assist in resolving technical issues between workshops and clients.Provide weekly updates regarding On-Time Delivery (OTD) scores.Ensure Gross Margin is maintained for assigned accounts.Communicate status reports for customers effectively.Generate Work Orders (WO's) for clients as necessary.Organize and archive Work Packs upon completion.

Required Skills:

Proficient in collaborating within multidisciplinary teams.Exceptional interpersonal abilities with external customer interactions.Strong analytical, administrative, and organizational capabilities with a keen eye for detail.Innovative, enthusiastic, and capable of performing under pressure.Effective communicator, both in writing and verbally.Creative, outgoing, well-organized, and self-driven.

  • Ramsgate, Kent, United Kingdom PSM RECRUITMENT LIMITED Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Support Administrator to join our team at PSM Recruitment Limited. As a Sales Support Administrator, you will play a crucial role in supporting our administrators, ensuring smooth operations, and providing exceptional customer service to our clients.Key ResponsibilitiesManage daily...


  • Ramsgate, Kent, United Kingdom Morgan Jones Full time

    About the RoleMorgan Jones Limited is seeking an experienced Sales Office Administrator to support the team in our East Kent office.Key ResponsibilitiesHandle initial sales inquiries and book appointments for estimatorsMake calls to potential clients and convert appointments into confirmed movesLiaise with estimators to achieve targetsAssist with the...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title: Remote Support SpecialistJob Type: Full-time, PermanentLocation: Remote (with occasional client visits)Job Description:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and technical...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom HRGO Recruitment Full time £26,000

    Job Title:Remote Support SpecialistJob Type:Full-time, permanent positionLocation:Remote work with occasional client visitsJob Summary:We are seeking a highly skilled and experienced Remote Support Specialist to join our team at HRGO Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and...


  • Ramsgate, Kent, United Kingdom Anon Full time

    About AnonAnon is a thriving international trading business specializing in Audio visual Equipment and associated services.Job RoleWe are seeking a highly motivated and organized individual to join our sales and shipping team as a Shipping and Sales Assistant. As a key member of our team, you will play a vital role in facilitating our business's growth and...


  • Ramsgate, Kent, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking a skilled and enthusiastic Kitchen Team Member to join our team at The Goose, a traditional pub in Ramsgate. As a key member of our kitchen team, you will be responsible for assisting the Head Chef with orders, stock taking, and food hygiene, as well as maintaining kitchen equipment.About UsThe Goose is a friendly and welcoming pub...


  • Ramsgate, Kent, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking a skilled and enthusiastic Kitchen Team Member to join our team at The Goose, a traditional pub in Ramsgate. As a key member of our kitchen team, you will be responsible for assisting the Head Chef with orders, stock taking, and food hygiene, as well as maintaining kitchen equipment.About UsThe Goose is a friendly and welcoming pub...


  • Ramsgate, Kent, United Kingdom AEM Ltd Full time

    AEM Limited is a leading independent overhaul and repair facility with a strong reputation in the aerospace industry. The company provides a range of services to international and regional airlines, helicopter operators, and airframe manufacturers.**Key Responsibilities:**Build and maintain strong relationships with assigned customer accounts.Resolve...

  • Store Supervisor

    2 days ago


    Ramsgate, Kent, United Kingdom Cobra Coffee - Starbucks Franchisee Full time

    About the RoleCobra Coffee, a proud Starbucks UK franchised partner, is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of baristas to deliver exceptional customer service and create a positive work environment.Key ResponsibilitiesLead by Example: Demonstrate a passion for customer service and...

  • Store Supervisor

    6 hours ago


    Ramsgate, Kent, United Kingdom Cobra Coffee - Starbucks Franchisee Full time

    About the RoleCobra Coffee, a proud Starbucks UK franchised partner, is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of baristas to deliver exceptional customer service and create a positive work environment.Key ResponsibilitiesLead by Example: Demonstrate a passion for customer service and...


  • Ramsgate, Kent, United Kingdom Guidant Global Full time

    Job SummaryWe are seeking a reliable and experienced Stock Replenishment Specialist to join our team at Guidant Global. As a key member of our operations team, you will be responsible for ensuring the efficient replenishment of stock within our retail environment.Key ResponsibilitiesStock Replenishment: Move and replenish stock within the store, including...

  • Family Law Specialist

    10 hours ago


    Ramsgate, Kent, United Kingdom Resolution Full time

    We are seeking a dedicated and passionate Family Solicitor, Lawyer, or Chartered Legal Executive to join our team at Resolution. As a key player in our family department, you will be responsible for delivering expert legal advice and representation to our clients in a range of family law matters.**Key Responsibilities:**Handle a variety of family law cases,...


  • Ramsgate, Kent, United Kingdom Resolution Full time

    We are seeking a dedicated and passionate Family Solicitor, Lawyer, or Chartered Legal Executive to join our team at Resolution. As a key player in our family department, you will be responsible for delivering expert legal advice and representation to our clients in a range of family law matters.**Key Responsibilities:**Handle a variety of family law cases,...


  • Ramsgate, Kent, United Kingdom Resolution Full time

    We are seeking a dedicated and passionate Family Solicitor, Lawyer, or Chartered Legal Executive to join our team at Resolution. As a key player in our family department, you will be responsible for delivering expert legal advice and representation to our clients in a range of family law matters.Key Responsibilities:Handle a variety of family law cases,...


  • Ramsgate, Kent, United Kingdom Resolution Full time

    We are seeking a dedicated and passionate Family Solicitor, Lawyer, or Chartered Legal Executive to join our team at Resolution. As a key player in our family department, you will be responsible for delivering expert legal advice and representation to our clients in a range of family law matters.Key Responsibilities:Handle a variety of family law cases,...


  • Ramsgate, Kent, United Kingdom SE Trains Ltd Full time

    Job OverviewThe Mainline Fleet Operations Manager is responsible for overseeing and guiding a dedicated team of Fleet Engineers focused on the continuous enhancement of Southeastern's rolling stock. This role involves spearheading the identification, development, and execution of various fleet improvement initiatives aimed at enhancing safety, reliability,...


  • Ramsgate, Kent, United Kingdom PSM RECRUITMENT LIMITED Full time

    About the RolePSM Recruitment Limited is seeking a highly skilled and experienced Sales Support Administrator to join our team in Ramsgate. As a Sales Support Administrator, you will play a crucial role in supporting our highly motivated administrators, ensuring smooth operations, and providing exceptional customer service to our clients.Key...