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Store Supervisor

2 months ago

Ramsgate, Kent, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
About the Role

Cobra Coffee, a proud Starbucks UK franchised partner, is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of baristas to deliver exceptional customer service and create a positive work environment.

Key Responsibilities
  • Lead by Example: Demonstrate a passion for customer service and lead your team to deliver high-quality beverages and products.
  • Coaching and Development: Provide coaching and guidance to your team members to help them grow and develop in their roles.
  • Operational Excellence: Ensure that all store operations are running smoothly and efficiently, including opening and closing duties.
  • Customer Focus: Prioritize customer satisfaction and resolve any issues that may arise during shifts.
  • Team Collaboration: Work closely with the Store Manager and other team members to achieve store goals and objectives.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Work-Life Balance: A healthy work-life balance with flexible scheduling.
  • Discounts and Perks: Discounts on food and beverages, as well as other perks and benefits.
Requirements
  • Previous Experience: Previous experience in a customer-facing role, preferably in a retail or hospitality environment.
  • Leadership Skills: Strong leadership and coaching skills, with the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.