Customer Service Representative

2 weeks ago


Dalkeith, Midlothian, United Kingdom National Car Parks Limited Full time

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Parking Attendant at National Car Parks Limited. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our car parks.

Key Responsibilities:

  • Engage with customers and provide excellent customer service, resolving any issues or concerns in a professional and courteous manner.
  • Operate state-of-the-art car park equipment, ensuring efficient and safe parking experiences for customers.
  • Implement traffic control measures, regulating the entry and exit of vehicles to maintain a smooth flow of traffic.

Requirements:

  • Previous experience in customer service or a related field is desirable, but not essential.
  • Ability to work as part of a close team and alone as required, demonstrating strong communication and interpersonal skills.
  • Basic computer skills and the ability to learn new systems quickly.

What We Offer:

  • A competitive salary and benefits package, including a generous pension scheme and cycle-to-work scheme.
  • Opportunities for career development and growth within a dynamic and forward-thinking company.
  • A fun and supportive work environment, with a team-oriented culture and a commitment to excellence.


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