Reservations Coordinator

6 days ago


Bristol, Bristol, United Kingdom Radisson Hotel Group Full time

**About Us**

Radisson Hotel Group is one of the world's largest hotel companies, with a portfolio of 10 distinct hotel brands and over 1,160 hotels in operation and under development across 95+ countries.

Our company's core values are centered around delivering exceptional guest experiences and creating memorable moments for our customers.

**The Role**

We are seeking a highly motivated and organized individual to join our dynamic reservations team as a Reservations Coordinator.

**Key Responsibilities**

  • Convert booking inquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
  • Maximize sales and profitability by monitoring consumer demands and upselling to achieve targets.
  • Work proactively to ensure guest satisfaction and the smooth running of the reservations department.

**What We Offer**

  • A competitive compensation and benefits package, including special rates for team members and their families while traveling and staying in our hotels.
  • A wide range of development opportunities, including an individual development plan and access to over 20,000 learning modules and programs through Radisson Academy.
  • Contributory pension scheme and life assurance.
  • Complimentary meal on duty.
  • Uniform.
  • Access to the Employee Assistance Programme through UNUM.
  • Fantastic opportunities to progress.
  • 28 days holiday for full-time team members.
  • Free use of our leisure, pool, and gym facilities at off-peak times (where applicable).

**Requirements**

  • Flexibility and a positive attitude.
  • An eye for detail.
  • Ability to work as part of a team to ensure guest satisfaction.
  • Strong verbal communication skills.
  • Experience in a similar position is beneficial but not essential.

**Join Our Team**

As a Reservations Coordinator, you will be part of a dynamic team that is passionate about delivering exceptional service and creating memorable moments for our guests.



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