Reservations Coordinator
6 days ago
**About Us**
Radisson Hotel Group is one of the world's largest hotel companies, with a portfolio of 10 distinct hotel brands and over 1,160 hotels in operation and under development across 95+ countries.
Our company's core values are centered around delivering exceptional guest experiences and creating memorable moments for our customers.
**The Role**
We are seeking a highly motivated and organized individual to join our dynamic reservations team as a Reservations Coordinator.
**Key Responsibilities**
- Convert booking inquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
- Maximize sales and profitability by monitoring consumer demands and upselling to achieve targets.
- Work proactively to ensure guest satisfaction and the smooth running of the reservations department.
**What We Offer**
- A competitive compensation and benefits package, including special rates for team members and their families while traveling and staying in our hotels.
- A wide range of development opportunities, including an individual development plan and access to over 20,000 learning modules and programs through Radisson Academy.
- Contributory pension scheme and life assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full-time team members.
- Free use of our leisure, pool, and gym facilities at off-peak times (where applicable).
**Requirements**
- Flexibility and a positive attitude.
- An eye for detail.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Experience in a similar position is beneficial but not essential.
**Join Our Team**
As a Reservations Coordinator, you will be part of a dynamic team that is passionate about delivering exceptional service and creating memorable moments for our guests.
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