Event Coordination Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Aztec Hotel & Spa Full time

Are you an experienced Event Coordination Specialist with a passion for delivering exceptional customer service? If you have a background in event management and are detail-oriented, this opportunity may be ideal for you.

Key Responsibilities:

  • Oversee and manage all aspects of conference reservations and inquiries.
  • Ensure timely and effective responses to all inquiries, maintaining a high conversion rate.
  • Support the seamless administration of conference activities and ensure clear communication across all hotel departments.
  • Proactively seek new sales opportunities and follow up on leads provided by the Sales Office Manager.
  • Assist in organizing both internal and external showcase events at the hotel and off-site locations.
  • Build and nurture relationships with clients to encourage repeat business.

Who We Are Seeking:

We are looking for a dedicated individual who excels in providing outstanding customer service, possesses a sales-driven mindset, and is committed to exceeding guest expectations.

As a skilled Event Coordination Specialist, you will work closely with the Sales Office Manager to support all conference bookings and assist with room reservations as needed. You should be able to maintain composure under pressure, possess excellent communication skills, and demonstrate strong multitasking abilities. A keen attention to detail and exceptional organizational skills are essential. While prior experience in a similar role is beneficial, comprehensive training will be provided.

If you have a talent for organization, a natural ability in sales, and excellent communication skills, this dynamic and rewarding position could be the perfect fit for you.

What We Offer:

  • A competitive salary, negotiable based on experience.
  • Wagestream - access to up to 40% of your earnings as you earn them.
  • 28 days of annual leave, increasing to 33 days after five years.
  • Health cash plan with access to discounts at various retailers.
  • Employee Assistance Programme.
  • Enhanced maternity and paternity benefits.
  • Opportunities for apprenticeships.
  • Generous employee discounts on food, beverages, and accommodations at our stunning properties nationwide.
  • Life assurance and pension scheme.
  • Tailored training programs available to all employees.
  • A supportive and engaging work environment.


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