Event Coordination Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Aztec Hotel & Spa Full time

Are you an experienced Event Coordination Specialist with a passion for delivering exceptional customer service? If so, this role at Aztec Hotel & Spa may be the perfect fit for you.

Key Responsibilities:

  • Oversee and manage all aspects of conference bookings and inquiries.
  • Ensure timely and effective responses to all inquiries, aiming for a high conversion rate.
  • Support the smooth administration of conference activities within the hotel, ensuring clear communication across all departments.
  • Proactively seek new sales opportunities and follow up on leads provided by the Sales Office Manager.
  • Assist in organizing both internal and external showcase events, whether at the hotel or off-site.
  • Build and maintain strong relationships with clients to encourage repeat business.

Who We Are Looking For:

We seek a motivated individual who excels in providing outstanding customer service, possesses a sales-oriented mindset, and is dedicated to exceeding guest expectations.

As a seasoned Event Coordination Specialist, you will be proactive and efficient in supporting the Sales Office Manager with all conference arrangements, as well as assisting with room reservations when needed. You should remain composed under pressure, possess excellent communication skills, and have the ability to manage multiple tasks simultaneously. A keen eye for detail and strong organizational skills are essential. While prior experience in a similar role is beneficial, comprehensive training will be provided.

If you have a talent for organization, natural sales acumen, and exceptional communication skills, this dynamic and fulfilling role could be ideal for you.

What We Offer:

  • A competitive salary, negotiable based on experience.
  • Wagestream, allowing access to up to 40% of your earnings each week.
  • 28 days of annual leave, increasing to 33 days after five years.
  • Health cash plan with access to various high street discounts.
  • Employee Assistance Programme for support.
  • Enhanced maternity and paternity benefits.
  • Opportunities for apprenticeships.
  • Generous employee discounts on food, beverages, and accommodations at our stunning properties nationwide.
  • Life assurance and pension scheme.
  • Custom training programs available to all staff.
  • A supportive and engaging work environment.


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