Booking Services Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Radisson Blu Hotel Bristol Full time
About Radisson Blu Hotel Bristol

Radisson Hotel Group stands as one of the premier hotel chains globally, featuring ten unique brands and over 1,160 properties in operation and development across more than 95 countries. Our guiding principle is encapsulated in our brand promise: Every Moment Matters, complemented by our signature Yes I Can service ethos.

At the heart of our success is our team. Our employees are the true Moment Makers, fostering a culture, spirit, and environment that empowers everyone to excel daily. Together, we create memorable experiences.

Position Overview

We are currently seeking a Reservations Coordinator to enhance our vibrant team at Radisson Blu Hotel Bristol.

What We Provide Our Reservations Coordinator

We strive to be as exceptional a workplace as we are a hospitality destination. Thus, we offer a competitive salary and benefits package, which includes:

  • Exclusive rates for team members and their friends and family when traveling and staying at our hotels.
  • A commitment to our belief in nurturing talent, allowing you to benefit from extensive development opportunities from your first day, including a personalized development plan and unlimited access to over 20,000 learning modules through Radisson Academy.
  • Engagement in Responsible Business initiatives alongside our team members, contributing to local communities and fostering shared value.
  • A contributory pension scheme and life assurance.
  • Complimentary meals during shifts.
  • Uniform provision.
  • Access to the Employee Assistance Programme.
  • Outstanding career advancement opportunities.
  • 28 days of holiday for full-time employees.
  • Free access to leisure, pool, and gym facilities during off-peak hours, where applicable.
The Role of Reservations Coordinator

Our reservations team is composed of natural organizers who are sales-oriented and possess a keen eye for detail, fully attuned to guest needs to provide an experience that exceeds expectations.

  • As a Reservations Coordinator, you will thrive in a dynamic environment, converting booking inquiries into sales while ensuring every aspect of the guest journey is anticipated and executed flawlessly.
  • You will enhance sales and profitability by analyzing consumer trends and upselling to meet targets.
  • As a vital team member, you will proactively ensure guest satisfaction and the efficient operation of the reservations department.
Desired Qualities in Our Reservations Coordinator
  • A flexible mindset and a positive, Yes I Can attitude.
  • A strong attention to detail.
  • Creative problem-solving abilities.
  • A passion for delivering exceptional service.
  • The capability to collaborate effectively within a team to ensure guest satisfaction.
  • Excellent verbal communication skills.
  • Experience in a similar role is advantageous but not mandatory.

Join us in the world of Moment Makers. We look forward to welcoming you into our team.


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