Customer Bookings Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time

Customer Bookings Specialist Opportunity

Are you enthusiastic about delivering exceptional customer service? If so, Wessex Garages Holdings Ltd is seeking a dedicated individual to join our team.

Role Overview

The primary responsibility of this position is to ensure outstanding customer satisfaction by managing incoming inquiries and coordinating appointments in the service schedule. Additionally, you will provide ongoing support for jobs currently in progress. This role also involves preparing documentation for customer handover, generating estimates for inquiries received via phone or online, and assisting service advisors. It is crucial to maintain a positive, helpful, and efficient communication style with customers throughout these interactions.

Key Responsibilities:

Efficiently handling customer phone calls and inquiries; Assisting customers in scheduling convenient appointments and accurately recording their requests; Creating job cards and verifying vehicles for recalls and technical campaigns; Supporting service advisors with relevant information; Providing estimates for both online and telephone inquiries; Collaborating with workshop management regarding parts availability and diagnostic feedback; Upholding the Wessex Garages Customer Satisfaction commitment; Understanding and following manufacturer booking protocols; Performing additional tasks as assigned by the Service Manager.

Candidate Profile

The ideal candidate will possess strong communication and organizational abilities, prioritizing customer care in all interactions.

Exceptional communication skills Committed to delivering top-notch customer service and retention. A polished individual with the ambition and attitude to excel. Strong organizational capabilities

*Please be aware that driving license verification will be part of the hiring process.*



  • Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time

    Customer Bookings Specialist Opportunity Are you enthusiastic about delivering exceptional customer experiences? If so, Wessex Garages Holdings Ltd is eager to welcome you to our dynamic team. Role Overview The primary responsibility of this position is to ensure outstanding customer service by managing incoming inquiries and organizing...


  • Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time

    Customer Bookings Specialist Opportunity Are you enthusiastic about delivering exceptional customer service? If so, Wessex Garages Holdings Ltd may have the perfect opportunity for you to become a vital part of our team. Position Overview The primary responsibility of this position is to ensure outstanding customer service by managing incoming...


  • Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time

    Customer Bookings Specialist Opportunity Are you enthusiastic about delivering exceptional customer experiences? If so, Wessex Garages Holdings Ltd may have the perfect opportunity for you to become a vital part of our team. Role Overview The primary responsibility of this position is to ensure outstanding customer service by managing incoming...


  • Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time

    Customer Service Bookings Specialist Position Are you enthusiastic about delivering exceptional customer experiences? If so, Wessex Garages Holdings Ltd is eager to welcome you to our dynamic team. Role Overview The primary responsibility of this position is to ensure outstanding customer satisfaction by managing incoming inquiries and coordinating...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Full time

    Job Summary:Hays Specialist Recruitment is seeking a highly skilled Purchase Ledger Specialist to join our team on a temporary basis. As a key member of our finance team, you will be responsible for ensuring the smooth operation of our financial transactions, including the processing of invoices, bank reconciliations, and petty cash management.Main...

  • Scheduler

    7 days ago


    Bristol, Bristol, United Kingdom Specialist Recruit Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduler to join our team at Specialist Recruit. As a Scheduler, you will play a critical role in ensuring the efficient scheduling of appointments for our engineers, while providing exceptional customer service to our clients.Key ResponsibilitiesAppointment Scheduling: Schedule appointments...

  • Scheduler

    16 hours ago


    Bristol, Bristol, United Kingdom Specialist Recruit Full time

    Job Summary:We are seeking a highly organized and detail-oriented Scheduler to join our team at Specialist Recruit. As a Scheduler, you will play a critical role in ensuring the efficient scheduling of appointments for our engineers, while providing exceptional customer service to our clients.Key Responsibilities:Appointment Scheduling: Efficiently schedule...

  • Scheduler

    60 minutes ago


    Bristol, Bristol, United Kingdom Specialist Recruit Full time

    Job Summary:We are seeking a highly organized and detail-oriented Scheduler to join our team at Specialist Recruit. As a Scheduler, you will play a critical role in ensuring the efficient scheduling of appointments for our engineers, while providing exceptional customer service to our clients.Key Responsibilities:Appointment Scheduling: Efficiently schedule...


  • Bristol, Bristol, United Kingdom Radisson Blu Hotel Bristol Full time

    About Radisson Blu Hotel BristolRadisson Hotel Group stands as one of the premier hotel chains globally, featuring ten unique brands and over 1,160 properties in operation and development across more than 95 countries. Our guiding principle is encapsulated in our brand promise: Every Moment Matters, complemented by our signature Yes I Can service ethos.At...


  • Bristol, Bristol, United Kingdom Radisson Hotel Group Full time

    Radisson Hotel Group stands as one of the premier hotel chains globally, featuring ten unique brands and over 1,160 properties in operation and development across more than 95 countries. The Group's core brand promise is centered around the philosophy that Every Moment Matters, underpinned by a signature Yes I Can service approach. At the heart of our...


  • Bristol, Bristol, United Kingdom Nisbets Full time

    Customer Service SpecialistNisbets is seeking a dedicated individual to enhance our Service Department as a Customer Service Specialist, following an internal advancement. In this role, you will contribute to a team that delivers exceptional after-sales support for the numerous machines we offer. Our responsibilities include installations, machine repairs...


  • Bristol, Bristol, United Kingdom Nisbets Full time

    Customer Service SpecialistNisbets is seeking a dedicated individual to enhance our Service Department as a Customer Service Specialist. This role is pivotal in delivering exceptional after-sales support for the extensive range of equipment we provide. Our responsibilities include executing installations, conducting repairs both on-site and in our workshop,...


  • Bristol, Bristol, United Kingdom Nisbets Full time

    Customer Service SpecialistNisbets is seeking a dedicated individual to become a vital part of our Service Department as a Customer Service Specialist. This role is essential in delivering exceptional after-sales support for the extensive range of machines we provide. Our responsibilities include installations, machine repairs both on-site and in our...


  • Bristol, Bristol, United Kingdom Daniel Thwaites Full time

    Position Overview: As a Reservations Coordinator at Daniel Thwaites, you will serve as the initial point of contact for guests prior to their arrival. Your role will involve overseeing our dynamic reservations department, ensuring that all elements are in place to provide an exceptional guest experience. Key Responsibilities:Engaging with prospective and...

  • Disposal Specialist

    3 hours ago


    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking an experienced Building Surveyor to join our team as a Disposal Specialist. In this role, you will be responsible for facilitating the delivery of the Disposal Strategy through reactive and proactive Option Appraisals.Key ResponsibilitiesLead the Option Appraisal Panel and present the findings and...

  • Disposal Specialist

    7 minutes ago


    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking an experienced Building Surveyor to join our team as a Disposal Specialist. In this role, you will be responsible for facilitating the delivery of the Disposal Strategy through reactive and proactive Option Appraisals.Key ResponsibilitiesLead the Option Appraisal Panel and present the findings and...


  • Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full time

    Customer Service Specialist Opportunity Wessex Garages Holdings Ltd is seeking a dedicated Customer Service Specialist to enhance our operations. Role Overview As a Customer Service Specialist, you will play a pivotal role in ensuring an exceptional experience for all our clients seeking service and vehicle maintenance. We are in search of a...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Accounts Receivable Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our finance department, you will be responsible for managing day-to-day Accounts Receivable activities, ensuring timely and accurate collections, and resolving any discrepancies or issues that may arise.Key...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Accounts Receivable Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our finance department, you will be responsible for managing day-to-day Accounts Receivable activities, ensuring timely and accurate collections, and resolving any discrepancies or issues that may arise.Key...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a highly skilled Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for managing day-to-day Accounts Receivable activities, ensuring timely and accurate collections, and resolving customer disputes.Key ResponsibilitiesReview and follow...