Guest Reservations Executive

3 weeks ago


Bristol, Bristol, United Kingdom Radisson Blu Hotel Bristol Full time

About Radisson Blu Hotel Bristol
Radisson Hotel Group stands as one of the premier hotel organizations globally, featuring ten unique hotel brands and over 1,160 properties in operation and development across more than 95 countries. Our brand promise, 'Every Moment Matters,' is complemented by our signature service ethos, 'Yes I Can.'

At the heart of our success is our team. Our employees are the true Moment Makers, contributing to a culture that empowers everyone to excel daily. Together, we ensure that Every Moment Matters.

Position Overview
We are seeking a dedicated Reservations Coordinator to enhance our vibrant team at Radisson Blu Hotel Bristol. We value individuals for their unique skills, talents, and passion rather than solely their resumes. Your mindset is what truly matters, and we are committed to supporting your growth.

What We Offer
We strive to create an exceptional workplace that mirrors the quality of our hospitality. Our competitive compensation and benefits package includes:

  • Exclusive rates for team members and their friends and family while traveling and staying at our hotels.
  • A commitment to our culture of talent development, offering extensive learning opportunities through Radisson Academy, including personalized development plans and access to over 20,000 learning modules.
  • Engagement in Responsible Business initiatives alongside our team members, contributing to local communities and promoting sustainability.
  • A contributory pension scheme and life assurance.
  • Complimentary meals during shifts.
  • Uniform provision.
  • Access to the Employee Assistance Programme.
  • Opportunities for career advancement.
  • 28 days of annual leave for full-time employees.
  • Free access to leisure, pool, and gym facilities during off-peak hours.

Role Responsibilities
As a Reservations Coordinator, you will be part of a team that excels in organization and sales, with a keen focus on guest satisfaction. Your responsibilities will include:

  • Transforming booking inquiries into successful sales while anticipating and fulfilling guest needs to provide an exceptional experience.
  • Maximizing revenue through strategic upselling and monitoring market demands.
  • Collaborating with team members to ensure seamless operations within the reservations department.

Desired Qualities
We are looking for candidates who possess:

  • A flexible mindset and a positive, 'Yes I Can' attitude.
  • Strong attention to detail.
  • Creative problem-solving abilities.
  • A passion for delivering outstanding service.
  • The ability to work collaboratively to enhance guest satisfaction.
  • Excellent verbal communication skills.
  • Previous experience in a similar role is advantageous but not mandatory.

Join us in the world of Moment Makers. We look forward to welcoming you to our team.



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