Patient Advocate Representative
7 days ago
We are seeking a highly skilled Patient Advocate Representative to join our dynamic team at Unity Communications. As a key member of our patient-centric call center services, you will play a critical role in enhancing patient care and resolving account issues.
Key Responsibilities- Handle a high volume of telephone calls to answer account inquiries and resolve payment concerns.
- Communicate with patients in a clear, timely, and positive manner to ensure their needs are met.
- Maintain adequate documentation, database, and confidentiality at all times.
- Collaborate with other departmental and hospital associates to provide seamless patient care.
- Keep a working knowledge of departmental and hospital policies and procedures to ensure compliance.
- Meet or exceed performance metrics, including average hold time, call volume, and quality standards.
- Excellent communication and interpersonal skills to effectively interact with patients and colleagues.
- Professional attitude during urgent or confrontational situations to maintain a positive patient experience.
- Effective critical thinking, problem-solving, and decision-making skills to resolve complex account issues.
- Independent and team-oriented working attitude to prioritize tasks and manage resources effectively.
- Computer proficiency and ability to learn quickly and navigate multiple systems.
- Organizational skills and attention to detail to maintain accurate documentation and records.
- Flexibility and ability to meet deadlines and adapt to changing priorities.
- Working knowledge of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and Red Flag regulations to ensure patient privacy and confidentiality.
- HMO coverage with two free dependents upon regularization.
- VL/SL credits upon regularization.
- Friendly and supportive work culture that values inclusion and diversity.
- 13th month pay and other Philippine government-mandated benefits.
- Nontaxable allowances and pay increases based on performance.
- Transportation allowance and opportunities for career growth and development.
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Patient Advocate Representative
6 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate Representative to join our dynamic team at Unity Communications. As a key member of our customer service team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesHandle a high volume of...
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Patient Advocate Representative
6 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate Representative to join our dynamic team at Unity Communications. As a key member of our customer service team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesHandle a high volume of...
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Patient Advocate
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "Patient Advocate Role Overview", "p": "At Unity Communications, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in resolving medical billing issues for patients, ensuring a smooth and fair experience for all.Your primary responsibilities will include handling high call volumes,...
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Patient Advocate
2 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "Patient Advocate Role Overview", "p": "At Unity Communications, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in resolving medical billing issues for patients, ensuring a smooth and fair experience for all.Your primary responsibilities will include handling high call volumes,...
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BPO Representative
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "About the Role", "p": "At Unity Communications, we are seeking a highly skilled and compassionate Patient Care Advocate to join our dynamic team. As a Patient Care Advocate, you will play a critical role in ensuring that our patients receive the highest level of care and support. Your primary responsibility will be to handle incoming and outgoing...
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BPO Representative
4 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "About the Role", "p": "At Unity Communications, we are seeking a highly skilled and compassionate Patient Care Advocate to join our dynamic team. As a Patient Care Advocate, you will play a critical role in ensuring that our patients receive the highest level of care and support. Your primary responsibility will be to handle incoming and outgoing...
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Patient Advocate
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "Patient Advocate Role Overview", "p": "At Unity Communications, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in resolving medical billing issues and ensuring smooth transactions with patients. This is a fantastic opportunity to develop your accounting skills while building better...
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Patient Advocate
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "Patient Advocate Role Overview", "p": "At Unity Communications, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in resolving medical billing issues and ensuring smooth transactions with patients. This is a fantastic opportunity to develop your accounting skills while building better...
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Patient Advocate
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "Job Summary", "p": "At Unity Communications, we are seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in navigating the complexities of medical billing and ensuring that patients receive the care they need. This is a fast-paced and dynamic role that requires strong communication skills,...
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Patient Advocate
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full time{"h2": "Job Summary", "p": "At Unity Communications, we are seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in navigating the complexities of medical billing and ensuring that patients receive the care they need. This is a fast-paced and dynamic role that requires strong communication skills,...
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Patient Advocate
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in ensuring that patients receive the best possible care and support during their healthcare journey.Key ResponsibilitiesHandle a high volume of phone calls and maintain accurate...
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Patient Advocate
3 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in ensuring that patients receive the best possible care and support during their healthcare journey.Key ResponsibilitiesHandle a high volume of phone calls and maintain accurate...
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Patient Advocate
6 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in navigating the complexities of medical billing and ensuring that patients receive the care they need.Key ResponsibilitiesHandle a high volume of phone calls and maintain accurate...
-
Patient Advocate
6 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in navigating the complexities of medical billing and ensuring that patients receive the care they need.Key ResponsibilitiesHandle a high volume of phone calls and maintain accurate...
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Patient Advocate
7 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in ensuring that patients receive the best possible care and support.Key ResponsibilitiesHandle a high volume of phone calls and maintain patient databasesMaintain daily work queues...
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Patient Advocate
7 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in ensuring that patients receive the best possible care and support.Key ResponsibilitiesHandle a high volume of phone calls and maintain patient databasesMaintain daily work queues...
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Patient Advocate
6 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in resolving medical billing issues and ensuring smooth transactions with patients.Key ResponsibilitiesAdhere to all local, state, and federal laws, regulations, and guidelines, as well as the company's...
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Patient Advocate
6 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in resolving medical billing issues and ensuring smooth transactions with patients.Key ResponsibilitiesAdhere to all local, state, and federal laws, regulations, and guidelines, as well as the company's...
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Patient Advocate
7 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in resolving medical billing issues and ensuring smooth transactions with patients.Key ResponsibilitiesAdhere to all local, state, and federal laws, regulations, and guidelines, as well as our company's...
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Patient Advocate
7 days ago
Par, Cornwall, United Kingdom Unity Communications Full timeAbout the RoleWe are seeking a highly skilled Patient Advocate to join our team at Unity Communications. As a Patient Advocate, you will play a critical role in resolving medical billing issues and ensuring smooth transactions with patients.Key ResponsibilitiesAdhere to all local, state, and federal laws, regulations, and guidelines, as well as our company's...
