Patient Advocate

2 months ago


Par, Cornwall, United Kingdom Unity Communications Full time

{"h2": "Job Summary", "p": "At Unity Communications, we are seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in navigating the complexities of medical billing and ensuring that patients receive the care they need. This is a fast-paced and dynamic role that requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.", "ul": [{"li": "Handle a high volume of phone calls and maintain patient database"}, {"li": "Maintain daily work queues and documentation"}, {"li": "Provide technical assistance with agency issues services and programs"}, {"li": "Maintain and create files for recordkeeping systems"}, {"li": "Sort label electronically file and retrieve documents or other materials including those from the HPE overnight process"}, {"li": "Collect and review patient information to determine patient eligibility"}, {"li": "Complete Medicaid applications online using the FSSA Benefits Portal"}, {"li": "Prepare and review documents for accuracy and completeness"}, {"li": "Communicate clearly promptly and positively with patients coworkers and clients"}, {"li": "Maintain confidentiality at all times (i.e. PHI HIPAA and HITEC)"}, {"li": "Exemplify the mission vision and core values of the client in all personal and professional settings and be a role model to all associates"}, {"li": "Collaborate with supervisor to identify personal learning needs and set goals using available resources"}, {"li": "Maintain working knowledge of departmental and hospital policies and procedures by participating and reading updates and other communication provided"}, {"li": "Collaborate with team members to support their efforts through teamwork and the acceptance of additional assignments"}], "h2": "Requirements", "ul": [{"li": "High school diploma or equivalent educational levels"}, {"li": "Computer proficiency (required)"}, {"li": "Ability to quickly grasp and navigate through multiple systems and EMRs effectively"}, {"li": "At least one year of combined experience working and training as a Patient Advocate or other related jobs"}, {"li": "Working knowledge of HIPAA FDCPA and Red Flags regulations"}, {"li": "Considerable knowledge of Medicaid programs"}, {"li": "Considerable knowledge of the Federal Marketplace"}, {"li": "General knowledge of all agency and community programs and services that could affect clients and applicants"}, {"li": "Ability to multitask (speaking on the phone searching databases and typing) effectively"}, {"li": "Excellent verbal and written communication skills"}, {"li": "Ability to work well in a fast-paced changing environment"}, {"li": "Good mathematical reasoning and computational skills"}, {"li": "Ability to read analyze and interpret rules regulations and procedures"}, {"li": "Ability to communicate with clients applicants the public at large and public officials to obtain data explain and interpret rules regulations and procedures"}, {"li": "Ability to work independently and with others on a team to complete a task"}, {"li": "Ability to perform job functions within structured timeframes"}, {"li": "Ability to perform repetitive tasks with a high level of accuracy"}, {"li": "Excellent critical thinking problem-solving and interpersonal skills"}, {"li": "Professional attitude and ability to maintain composure in urgent or confrontational situations"}, {"li": "Excellent organization and time management skills"}, {"li": "Team player attitude"}, {"li": "Ability to develop and retain professional relationships with onsite hospital staff"}, {"li": "Experience using Epic Software (a plus)"}], "h2": "What We Offer", "ul": [{"li": "HMO coverage with two free dependents upon regularization"}, {"li": "VL/SL credits upon regularization"}, {"li": "Friendly and supportive work culture"}, {"li": "13th month pay and other Philippine government-mandated benefits"}, {"li": "Non-taxable allowances"}, {"li": "Pay increases performance bonuses birthday gifts and many more"}, {"li": "Transportation allowance"}], "h2": "Why Join Our Company", "p": "At Unity Communications, we value inclusion and diversity and spread kindness and positivity. We are a Certified Great Place To Work that listens to our employees and provides a supportive work environment. If you are looking for a company that values its employees and provides opportunities for growth and development, then Unity Communications is the right place for you."}