Patient Advocate

3 days ago


Par, Cornwall, United Kingdom Unity Communications Full time

{"h2": "Patient Advocate Role Overview", "p": "At Unity Communications, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in resolving medical billing issues and ensuring smooth transactions with patients. This is a fantastic opportunity to develop your accounting skills while building better interpersonal, critical thinking, and time management skills.", "ul": [{"li": "Adhere to all local, state, and federal laws, regulations, and guidelines, as well as the company\u2019s standards for patient-friendly collections."}, {"li": "Handle a high volume of inbound and outbound calls, meeting a minimum daily goal of 200 calls."}, {"li": "Maintain acceptable update talk time and no account percentage."}, {"li": "Communicate clearly, promptly, and positively with patients."}, {"li": "Maintain confidentiality at all times."}, {"li": "Collaborate with manager to identify personal learning needs and achieve goals using available resources."}, {"li": "Work with other departmental associates when applicable to ensure the client\u2019s continued success."}, {"li": "Commit to improvements as necessary based on performance feedback."}, {"li": "Accept responsibility for own actions while taking ownership of departmental outcomes."}, {"li": "Escalate patient complaints to management as applicable."}, {"li": "Exemplify the mission, vision, and core values of the client in all personal and professional settings."}, {"li": "Accomplish other duties as assigned by management."}], "h2": "Requirements", "ul": [{"li": "Computer proficiency required."}, {"li": "Willingness to ask people to pay their medical bills."}, {"li": "Availability to work between 8:00 a.m. to 6:00 p.m. CDT Monday through Friday and from 9:00 a.m. to 1:00 p.m. CDT Saturday."}, {"li": "Organizational skills, attention to detail, and flexibility."}, {"li": "Ability to communicate clearly and concisely."}, {"li": "Ability to perform repetitive tasks and multitask with a high level of accuracy."}, {"li": "Excellent verbal communication and interpersonal skills."}, {"li": "Ability to work well in a fast-paced, changing environment."}, {"li": "Working knowledge of HIPAA, FDCPA, and Red Flag regulations."}, {"li": "Professional attitude and composure in urgent or confrontational situations."}, {"li": "Effective critical thinking, problem-solving, and decision-making skills."}, {"li": "Excellent time management skills."}, {"li": "Ability to work independently and collaboratively."}, {"li": "Willingness to develop and retain professional relationships with coworkers."}], "h2": "What You Shall Receive", "ul": [{"li": "HMO coverage with two free dependents upon regularization."}, {"li": "VL/SL credits upon regularization."}, {"li": "Friendly and supportive work culture."}, {"li": "13th month pay and other Philippine government-mandated benefits."}, {"li": "Non-taxable allowances."}, {"li": "Pay increases, performance bonuses, birthday gifts, and many more."}, {"li": "Transportation allowance."}], "h2": "Why Unity Communications", "p": "At Unity Communications, we value inclusion and diversity and spread kindness and positivity. Our company is a Certified Great Place To Work, and we are committed to creating a positive work environment for our employees."}


  • Patient Advocate

    3 days ago


    Par, Cornwall, United Kingdom Unity Communications Full time

    {"h2": "Patient Advocate Role Overview", "p": "At Unity Communications, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in resolving medical billing issues for patients, ensuring a smooth and fair experience for all.Your primary responsibilities will include handling high call volumes,...

  • Patient Advocate

    3 days ago


    Par, Cornwall, United Kingdom Unity Communications Full time

    {"h2": "Patient Advocate Role Overview", "p": "At Unity Communications, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in resolving medical billing issues for patients, ensuring a smooth and fair experience for all.Your primary responsibilities will include handling high call volumes,...

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    Par, Cornwall, United Kingdom Unity Communications Full time

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  • Patient Advocate

    4 days ago


    Par, Cornwall, United Kingdom Unity Communications Full time

    {"h2": "Job Summary", "p": "At Unity Communications, we are seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in navigating the complexities of medical billing and ensuring that patients receive the care they need. This is a fast-paced and dynamic role that requires strong communication skills,...

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    Par, Cornwall, United Kingdom Unity Communications Full time

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    Par, Cornwall, United Kingdom Unity Communications Full time

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    Par, Cornwall, United Kingdom Unity Communications Full time

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    Par, Cornwall, United Kingdom Unity Communications Full time

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