Housing Management Officer

6 days ago


Worksop, Nottinghamshire, United Kingdom HOPE Full time

Job Title: Accommodation Officer

Job Summary:

We are seeking a highly skilled and experienced Accommodation Officer to join our team at HOPE. As an Accommodation Officer, you will play a vital role in ensuring the smooth operation of our housing management services.

Main Responsibilities:

  • Housing Management: You will be responsible for managing tenancies, licensing agreements, and ensuring timely payments.
  • Occupancy Checks: You will conduct regular occupancy checks to ensure health and safety standards are met and occupancy numbers are correct.
  • Relationship Building: You will develop and maintain strong internal and external relationships with clients, stakeholders, and colleagues.
  • Client Support: You will attend appointments with clients as needed and provide support to help them achieve their goals.
  • Mental Health Support: You will recognize signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
  • Administrative Tasks: You will perform various administrative tasks to support the smooth operation of the team.

Requirements:

  • Experience: You will have experience working with people with complex backgrounds, including ex-offenders, individuals with mental health issues, substance misuse issues, and challenging behaviors.
  • IT Skills: You will have basic Microsoft skills and be able to learn new software programs.
  • Understanding: You will have a deep understanding of the housing and social needs of people with multiple and complex needs.
  • Influencing Skills: You will be able to influence and negotiate positive outcomes with others.

About HOPE:

HOPE is a leading organization providing housing and support services to individuals with complex needs. We are committed to delivering high-quality services that make a positive impact on the lives of our clients.



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