Housing Support Specialist

7 days ago


Worksop, Nottinghamshire, United Kingdom Niyaa People Full time

We are seeking a dedicated and compassionate professional to join our team at Niyaa People as a Tenancy Sustainment Officer. This role is vital in supporting our clients and vulnerable individuals in their temporary accommodation.

Key Responsibilities:
  • Tenant Support: Provide comprehensive support to tenants, for previously homeless individuals, to help them sustain their tenancy and improve their quality of life.
  • Housing Management: Oversee the housing management of the temporary accommodation, ensuring compliance with health and safety regulations and conducting regular fire alarm tests.
  • Temporary Accommodation Support: Assist homeless families residing in council-provided temporary accommodation, managing license agreements and offering ongoing support to help them achieve long-term housing solutions.
Requirements:
  • Proven experience in a similar role, ideally within a housing or homelessness support context.
  • Strong understanding of tenancy sustainment and housing management principles.
  • Excellent interpersonal and communication skills, with the ability to build rapport and provide effective support to vulnerable individuals.
  • Ability to manage challenging situations with empathy and professionalism.
  • Knowledge of health and safety regulations related to housing and temporary accommodation.


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