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Housing Management Officer
2 months ago
Job Title: Accommodation Officer
Job Summary:
We are seeking a highly skilled and experienced Accommodation Officer to join our team at HOPE. As an Accommodation Officer, you will play a vital role in ensuring the smooth operation of our housing management services.
Main Responsibilities:
- Housing Management: You will be responsible for managing tenancies, licensing agreements, and ensuring timely payments.
- Occupancy Checks: You will conduct regular occupancy checks to ensure health and safety standards are met and occupancy numbers are correct.
- Relationship Building: You will develop and maintain strong internal and external relationships with clients, stakeholders, and colleagues.
- Client Support: You will provide support to clients, including attending appointments and recognizing signs of deteriorating mental health.
- Administrative Tasks: You will perform various administrative tasks to support the smooth operation of the service.
Requirements:
- Experience: You will have experience working with people with complex backgrounds, including ex-offenders, individuals with mental health issues, and those with substance misuse issues.
- IT Skills: You will have basic Microsoft skills and be able to learn new software programs.
- Understanding: You will have a deep understanding of the housing and social needs of people with multiple and complex needs.
- Influencing Skills: You will be able to influence and negotiate positive outcomes with others.
What We Offer:
As an Accommodation Officer at HOPE, you will have the opportunity to work with a dedicated team of professionals who are passionate about providing high-quality services to our clients. You will be part of an organization that values diversity, inclusion, and social responsibility.