Administrative Coordinator

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Grove Medical Group Full time

About the Role

The Grove Medical Group is seeking a highly organized and efficient Administrative Coordinator to join our team. As an Administrative Coordinator, you will play a vital role in providing an effective and organized administrative service to our GPWSI ENT service.

Main Responsibilities

  • Receiving and processing incoming referrals from healthcare providers
  • Liaising with General Practitioners and Practice Nurses to ensure seamless communication
  • Maintaining and managing appointment rotas to ensure efficient use of resources
  • Utilizing the Choose and Book system to manage incoming referrals
  • Communicating with patients and healthcare providers via phone, email, and letter
  • Monitoring waiting lists for clinics and ensuring timely communication with healthcare providers
  • Submitting monthly invoices and maintaining accurate records
  • Workflowing incoming mail and maintaining the practice recall system

Requirements

  • GCSE grade A to C in English and Maths
  • Confident in the use of Microsoft systems such as Excel, Word, and Outlook
  • Desirable: experience working in a GP surgery or medical environment, and proficiency in SystmOne

About Us

The Grove Medical Group is a 13,500 patient practice that values teamwork and collaboration. As an Administrative Coordinator, you will be working alongside our Admin team to provide a seamless and efficient administrative service to our patients and healthcare providers.



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