Senior Administrative Coordinator

3 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Oliver Wyman Full time

Oliver Wyman is a prominent entity in the field of strategic consulting. With a presence in over 60 cities across three nations, Oliver Wyman merges extensive industry insight with specialized knowledge in strategy, operations, risk management, and organizational transformation.

We are currently seeking a Senior Administrative Coordinator (SAC) for our Newcastle location

This position reports to the Executive Assistant Team Manager in London, with working hours from 9:00 AM to 6:00 PM (including a one-hour lunch break). We embrace a hybrid work model, expecting our team members to be present in the Newcastle office for 60% of their working hours.

Position Overview:

As a Senior Administrative Coordinator, you will deliver high-level administrative assistance to up to three Partners. Your responsibilities will encompass all facets of daily operations, including calendar management, organizing internal and external meetings, coordinating conference calls and video conferences, as well as arranging international travel and accommodations.

Senior Administrative Coordinators at Oliver Wyman also play a crucial role in aiding Partners with client engagement and marketing initiatives. You will become acquainted with their clientele and sales objectives, practice themes, and Oliver Wyman 'offerings', enabling you to confidently schedule client meetings, maintain the client contact list and business activities in the CRM system, and track sales activities and pipelines.

The Partners will rely on you to proactively identify clients who have not been engaged recently and to enhance client meetings while traveling internationally, as well as to tailor client communications and prepare proposals.

Ideal Candidate Profile:

  • A minimum of three years' experience in an administrative or client service role.
  • Experience in management consulting, financial services, or a comparable professional services sector is advantageous.
  • Strong commitment to service excellence – dedicated to meeting the expectations of all stakeholders through effective relationship management and delivering high-quality results.
  • Exceptional verbal and written communication skills, capable of interacting with individuals at all levels in a multicultural setting.
  • Familiarity with CRM systems (particularly Microsoft Dynamics) is highly desirable.

This is a remarkable opportunity for an experienced Senior Administrative Coordinator seeking their next career advancement and eager to contribute to the vibrant culture of our Newcastle office.

Why Join Oliver Wyman?

At Oliver Wyman, we lead with passion – we enjoy our work and have fun while doing it. We strive for innovation by questioning norms, embracing diverse viewpoints, and discovering impactful and sustainable solutions. If you resonate with these values and aspire to collaborate and make a difference, be bold and achieve greatness with us.

  • We are self-motivated, energetic individuals who are entrepreneurial in our approach.
  • We share a common goal to make a difference, leave a legacy, and transform the world. We are not interested in maintaining the status quo; we aim to build, grow, and shape our environment.
  • We foster an atmosphere where every member of Oliver Wyman is encouraged to express their opinions.
  • We believe in creating a true meritocracy by eliminating artificial barriers to opportunity.
  • We value individuals who maintain a balance between work and personal life, as we believe they contribute more effectively to the organization.
  • We challenge ourselves to deliver excellence while maximizing the benefits of a project-based work culture. We offer the flexibility to take career breaks for personal or family reasons. We respect each other's time and are mindful of how it is utilized. Our culture is output-focused, respecting personal choices, and ensuring a sustainable workload. We seek balance for ourselves and our colleagues.

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