Administrative Support Specialist

4 weeks ago

Barnsley, Barnsley, United Kingdom Brook Street Full time

Are you interested in contributing to the civil service sector? Do you possess strong administrative capabilities? If so, we invite you to explore this opportunity as an Administrative Support Specialist with Brook Street.

We encourage applications from recent university graduates.

  • Position: Administrative Support Specialist
  • Work Schedule: Monday to Friday
  • Compensation: £11.44 per hour
  • Temporary role with potential for extension
  • Full-time office-based position

About the Position

In this role, you will provide essential administrative assistance to the Talent Acquisition Recruitment (TAR) Team, ensuring a high-quality experience for both clients and candidates. Your key responsibilities will include:

· Performing administrative tasks to support recruitment efforts, including managing email communications, coordinating job interviews, and facilitating occupational health assessments while following up on compliance-related information.

· Data entry, management, and distribution of contractual documents and new hire forms related to work eligibility.

· Assisting Recruitment Coordinators in fulfilling their vacancies in alignment with our Key Performance Indicators (KPIs), ensuring that all records and spreadsheets are accurate and up-to-date, handling phone communications, and maintaining both manual and digital filing systems.

· Serving as a point of contact by utilizing our query management system to log and address inquiries received through various channels (e.g., phone, email, in-person, and self-service).

You will be expected to manage inquiries promptly, recognizing when to escalate issues to the appropriate team while maintaining a flexible and collaborative approach.

Required Skills and Competencies

  • Ability to communicate clearly and effectively in straightforward English, both verbally and in writing.
  • Proven capability to work as an effective team member, relating to colleagues at all levels within a large, multi-site organization with professionalism and respect.
  • Awareness of your role's boundaries and the ability to seek guidance when necessary.
  • Adherence to written instructions, ensuring that services provided align with established processes and best practices, demonstrating meticulous attention to detail.
  • Ability to prioritize tasks and take ownership of delivering results within agreed timelines, even amidst changing priorities and pressures.

Experience and Knowledge

  • Experience in HR or recruitment within a fast-paced office environment, managing competing deadlines and priorities.
  • Background in customer service or administrative roles, including the maintenance and updating of both electronic and paper-based systems and meeting coordination.
  • Proficient in Microsoft Office applications (Outlook, Word, Excel) and adept at using the internet for generating reports, letters, presentations, and spreadsheets.

Experience in utilizing IT systems to produce timely, professional, and accurate reports and correspondence is preferred.

What We Seek

  • Exceptional attention to detail.
  • Accuracy in written communication.
  • Familiarity with Microsoft Office tools such as Excel, PowerPoint, and Outlook.
  • Capability to work independently as well as collaboratively within a team.
  • Prior experience in an administrative capacity.
  • Strong IT proficiency.

Commitment to Diversity

At Brook Street, we value the diversity of thought and experience within our workforce, believing that it leads to exceptional outcomes. We are dedicated to fostering a diverse and inclusive culture where every individual feels valued and empowered to reach their full potential.

As a Disability Confident Leader, we hold Gold Award status from the Defence Employer Recognition Scheme. Our commitment to supporting candidates with disabilities and veterans is reflected in our Guaranteed Interview Scheme, which offers guaranteed interviews to eligible candidates.

If you identify as a candidate with a disability or as a veteran, we encourage you to connect with us through our website, where you can express your interest in this role. We are committed to engaging with you throughout the application process and discussing any reasonable adjustments needed to ensure your comfort and accessibility.

We look forward to your application.

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