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Senior System Administrator

2 months ago

Barnsley, Barnsley, United Kingdom Arden Resourcing Limited Full time £40,000 - £45,000
Job Summary

We are seeking a highly skilled Senior System Administrator to join our team at Arden Resourcing Limited. As a key member of our IT department, you will be responsible for providing technical support and expertise to ensure the smooth operation of our IT systems.

Key Responsibilities
  • Technical Support: Provide 2nd to 3rd line support for all core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution.
  • Hardware Support: Provide 2nd to 3rd line hardware support for all network infrastructure and operating systems, including system builds and upgrades, patching, releases, and fault resolution.
  • Incident Resolution: Work as part of the resolver team to resolve incidents by priority within agreed SLAs.
  • Analysis and Reporting: Analyze incidents to identify trends and work to reduce repeated incidents. Provide ad-hoc reporting as requested by IT management.
  • Process Improvement: Work within an ITIL ITSM framework to ensure consistent process is followed, including attendance at meetings for Change, Release, Problem, and any other processes identified by the Senior IT Manager.
Requirements
  • Essential Knowledge and Skills: System administration and IT certifications in Linux, Microsoft, or other network-related fields. Working knowledge of virtualization, MS Server 2012/16, Azure, Office 365 product suite, VMWare, backup technologies, telephony systems, Cisco IOS, Cisco Meraki administration, network patching, Active Directory, WAN technologies, SQL databases, SharePoint administration, MS Teams administration, MS forms, MS Power BI, and Apps.
  • Desirable Qualifications: Experience working to ISO27001 standards. Experience of working in a secure data environment.
What We Offer
  • Competitive Salary: £40,000-£45,000 per annum.
  • Benefits Package: Bonus potential, healthcare for individual and all dependents under 18, 25 days holiday plus bank holidays, birthday day off, opportunity to buy or sell up to 5 days per year, critical illness cover (up to £25,000), life assurance of 4 x annual salary, enhanced pension contribution (minimum 5% employer contribution), employee assistance programme, enhanced maternity and paternity pay, 2 x volunteering days per year paid, retail discount scheme.