Administrative Support Specialist

4 weeks ago

Barnsley, Barnsley, United Kingdom South Yorkshire Pensions Authority Full time
Position Type: Permanent – Full Time – 35 hours per week

About Us:

Join our dynamic and innovative Customer Services team at South Yorkshire Pensions Authority, a distinguished organization managing a substantial pension fund.

As a unique entity within the Local Government Pension Scheme, we pride ourselves on being the only democratically accountable single-purpose pension organization in the UK.

Our commitment to public service is reflected in our core Values and Behaviours, emphasizing honesty, accountability, professionalism, progressiveness, and empowerment.

We foster a culture that values work-life balance and offer flexible working arrangements.


Work Environment:

Our modern office provides a state-of-the-art working environment, complete with free on-site parking and convenient access to public transport.


Key Responsibilities:

In this role, you will:

  • Provide comprehensive administrative, procedural, and secretarial support to the Pensions Administration Team and other departments as needed.
  • Assist with the management of incoming and outgoing correspondence, ensuring efficient scanning and indexing.
  • Act as the primary point of contact for customer inquiries, delivering exceptional service.
  • Support various data verification initiatives to enhance the quality of information within our administration systems.
  • Verify member information by referencing databases and collaborating with external providers.

Qualifications:

The ideal candidate will possess:

  • Previous experience in an administrative role, demonstrating a commitment to outstanding customer service.
  • A Level 2/3 qualification or equivalent.
  • Strong attention to detail and the ability to effectively prioritize and manage workload.
  • Excellent communication skills, both verbal and written.
  • Proficiency in a variety of IT tools.

Benefits:

We offer a generous annual leave policy, ranging from 28 to 36 days based on length of service, in addition to all statutory bank holidays. You can also accrue up to 13 extra days of leave annually through our Flexitime policy.

As part of our commitment to employee wellbeing, we provide access to various health and wellness initiatives, including regular webinars, fresh fruit, beverages, and flu vaccination vouchers.

Our organization also hosts social and charity events, fostering a sense of community among staff.

Employees are automatically enrolled in the Local Government Pension Scheme, which includes employer contributions.


Additional Information:

We maintain the right to close the application process early if we receive a sufficient number of quality applications.

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