Client Relations Specialist

4 weeks ago

Nottingham, Nottingham, United Kingdom (SLS) Scientific Laboratory Supplies Ltd. Full time

Are you a motivated and dynamic Client Relations Specialist? Do you prioritize customer satisfaction and possess a genuine enthusiasm for delivering outstanding service? If so, then SLS (Scientific Laboratory Supplies Ltd.) could be the ideal workplace for you.

Join our team and play a vital role in our vision of being the UK's leading independent provider of laboratory supplies, chemicals, and consumables.

We are thrilled to announce an opportunity for a Client Relations Specialist to become part of our innovative and fast-paced organization on a permanent basis.

Exceptional customer service should be your passion, where you take pride in going above and beyond in your responsibilities.

Your role will involve providing unparalleled service to our clients, addressing a variety of daily inquiries related to orders, products, and returns.

You will manage order processing and fulfillment for designated clients.

We seek a dedicated and enthusiastic Client Relations Specialist who enjoys tackling challenges and delivering a remarkable customer experience.

Being able to work independently is crucial, as you will be primarily responsible for managing your own tasks. However, it is equally important to be a team player, ready to assist colleagues during peak periods.

SLS stands as the UK's largest independent supplier of laboratory supplies, chemicals, and consumables.

Our independence allows us to adopt a unique approach to sourcing and supplying top-quality, cost-effective products and brands.

Our diverse clientele spans various sectors, offering a rich and stimulating customer base along with numerous opportunities for growth and advancement.

We proudly supported the NHS and the scientific community during challenging times, as well as aiding the education sector with essential supplies.

We are committed to our workforce and have cultivated a strong team culture that is welcoming and supportive of new members, complemented by an excellent management team to guide you as you acclimate to your role.

In addition to our dedication to your professional and personal growth, we offer a comprehensive benefits package that includes:

  • Competitive salary
  • 25 days of annual leave plus Bank Holidays
  • Company NEST pension
  • Enhanced Maternity and Paternity leave
  • Company profit-sharing bonus schemes
  • Cycle to work and public transport schemes
  • Career development and progression opportunities
  • Work-life balance – our working hours are Monday to Friday

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