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Client Relations Manager

2 months ago

Nottingham, Nottingham, United Kingdom Advancing People Full time £65,000

Advancing People Recruitment Specialists are currently seeking a Client Relations Manager to join a leading global Technology Firm.

This position is ideal for an individual who is highly motivated, ambitious, and possesses a great deal of enthusiasm. The role operates within a performance-driven atmosphere that emphasizes both client engagement and account oversight, with a well-defined career advancement trajectory. This is a non-revenue generating managerial role focused entirely on enhancing team performance.


Key Responsibilities:
  • Mentor, train, and oversee a current team of 5 Client Managers, with plans to expand the team to 8.
  • Establish and maintain robust relationships with clients, ensuring their satisfaction with the company's offerings.
  • Assist the team in meeting their objectives, targets, and essential milestones, which includes recruitment, training, and performance evaluation.
  • Devise and execute a strategic account management framework aimed at fostering long-term client success and loyalty.
  • Lead by example, inspiring colleagues and guiding them towards their personal development goals.

Person Specification:
  • Proven experience in managing client accounts within a dynamic business environment.
  • Background in Technology, SaaS, or Software sectors.
  • Demonstrated success in leading a high-performing sales or account management team.
  • Proactive approach to executing sales strategies.
  • Ability to set, manage, and report on sales objectives and quotas in collaboration with senior management.
  • Strong commercial insight across various domains.
  • Experience in sales within a software solutions context.
  • Previous roles may include Senior Account Manager, Team Leader, Sales Manager, or Head of Account Management.

This is a full-time permanent opportunity offering a competitive base salary with a realistic on-target earnings potential.

Advancing People Ltd is an Equal Opportunities Employer and operates as both an Employment Business and Employment Agency.