Parking Services Coordinator

6 days ago


Coventry, Coventry, United Kingdom Big Parking Full time

About Big Parking: As a premier provider of event services, we specialize in off-site car parking and traffic management for major events, including sporting occasions, concerts, and festivals. Our state-of-the-art automatic number plate recognition (ANPR) technology streamlines the parking experience, reducing traffic congestion and enhancing overall event satisfaction.

Job Responsibilities:

  • Conduct briefings for all staff and provide on-site training to ensure a high level of service delivery.
  • Handle customer complaints and feedback professionally, upholding and representing company policies effectively.
  • Maintain accurate records of car park usage and revenue, providing valuable insights for business growth.
  • Set an example for staff and provide effective training to ensure a positive and productive work environment.
  • Work outdoors in a dynamic and fast-paced environment, adapting to changing circumstances as needed.
  • Flexible hours to fit your schedule, with opportunities for professional development and career growth.
  • Potential opportunity for a more permanent position, with on-the-job training provided to support your success.
  • Enjoy company events, discounted or free food, and on-site parking as part of our comprehensive benefits package.

Key Requirements:

  • Monday to Friday availability, with weekend shifts as needed.
  • Ability to work in a team environment, providing excellent customer service and support.
  • Strong communication and problem-solving skills, with a focus on delivering results-oriented solutions.


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