Client Support Specialist

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom EE Full time
Position Overview

Location: Stoke-on-Trent

Compensation: £12.96 per hour

Employment Type: Part-time

Are you adept at resolving issues? Do you have a passion for technology or gaming? If so, your skills can translate into a rewarding role in Customer Service with EE.

In this position, you will engage with customers over the phone, assisting them as they set up their services and addressing any initial inquiries regarding their home setup or billing.

No specific experience is required to apply. If you possess a naturally helpful demeanor, remain calm under pressure, and excel at building rapport, we can provide the necessary training.

We recognize that life is dynamic, and like many roles at EE, this position offers flexibility. We are committed to supporting your success, ensuring you can manage personal commitments effectively. Some of the ways we facilitate this include allowing you to schedule your own breaks and the option for occasional remote work.

Benefits:

  • Competitive hourly wage of £12.96.
  • Substantial discounts on EE & BT products, including mobile and broadband services, saving you significant amounts annually.
  • Opportunities for career development, as we are dedicated to nurturing our employees and helping you achieve your professional aspirations.
  • Season Ticket Travel Loan to assist with upfront travel costs.
  • Volunteering days to contribute positively to your community.
  • Optional Private Healthcare and Dental plans for you and your family.
In addition to these benefits, we foster a positive team culture, provide meaningful support, and offer tailored training to help you build a sustainable career.

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