Client Support Specialist
3 weeks ago
Location: Stoke-on-Trent
Hourly Wage: £12.96
Part-Time Position
Are you adept at resolving issues? Do you have a passion for technology or gaming? If so, your skills can translate into a successful career in a Customer Support role with EE.
Utilize your abilities to create a positive impact and become a part of our Home Connections Team in Stoke. In this role, you will engage with customers over the phone as they begin their journey with us, assisting them in connecting their products and services, addressing any initial inquiries regarding home setup or their first billing statement.
No specific prior experience is necessary to become part of our team. If you possess a naturally helpful demeanor, remain calm under pressure, and can foster relationships, we will provide you with the necessary training.
We recognize that life is dynamic, and like many positions at EE, this opportunity is designed with flexibility in mind. We are committed to supporting your success, ensuring you can manage appointments or family emergencies effectively. Some of the ways we facilitate this include allowing you to schedule your own breaks and bank time, as well as offering occasional remote work options.
Benefits:
- Competitive hourly rate of £12.96.
- Significant discounts on EE & BT products, including Mobile and Broadband, saving you substantial amounts annually.
- Opportunities for career development, as we are dedicated to nurturing our employees and assisting you in achieving your professional aspirations.
- Season Ticket Travel Loan, providing upfront funds for your commuting expenses.
- Volunteering days to contribute positively to your local community.
- Optional Private Healthcare and Dental plans to safeguard you and your family.
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