Cruise Reservations Coordinator
2 days ago
Oceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences. Our small, designer-inspired vessels carry a maximum of 1,238 guests, offering a unique blend of fine dining, enriching itineraries, and personalized service.
Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Coordinator to join our team. As a key member of our reservations and guest services team, you will be responsible for providing exceptional support to our travel partners and guests, ensuring seamless and memorable experiences.
Key Responsibilities- Provide day-to-day contact with travel agents and guests via telephone and email, responding to inquiries and resolving issues in a timely and professional manner.
- Manage email inboxes and reply to incoming emails, ensuring prompt and accurate communication.
- Sell and process cruise bookings from travel agents and direct clients, driving sales and delivering exceptional customer service.
- Utilize Sabre and NVS software to book and amend flights, hotels, transfers, and shore excursions, ensuring accurate and efficient processing.
- Liaise with other departments as needed, collaborating to deliver exceptional guest experiences.
- Participate in consumer events, exhibitions, and ship visits, representing Oceania Cruises and promoting our brand.
- Multi-tasking and organizational skills, with the ability to work independently and as part of a small team.
- Excellent communication and customer service skills, with a professional telephone manner.
- Computer literacy, with experience using Microsoft Office and travel industry software.
- Travel industry knowledge and geographical awareness, with a minimum of two years' experience in customer service or sales.
- Ability to work under pressure, with a flexible and adaptable approach to company requirements.
Oceania Cruises offers a competitive benefits package, including a pension scheme, development opportunities, and a range of employee perks. As a valued member of our team, you will have the opportunity to grow and develop your career in a dynamic and supportive environment.
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Cruise Reservations Coordinator
12 hours ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences. With a fleet of seven small, stylish vessels, we offer a unique blend of fine dining, enriching itineraries, and personalized service.Job SummaryWe are seeking a highly skilled and...
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Cruise Reservations Coordinator
10 hours ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences. With a fleet of seven small, stylish vessels, we offer a unique blend of fine dining, enriching itineraries, and personalized service.Job SummaryWe are seeking a highly skilled and...
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Cruise Reservations Coordinator
7 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious small ships and exceptional travel experiences.Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Coordinator to join our team in the UK, European, and Middle Eastern Markets. As a key member of our...
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Cruise Reservations Coordinator
7 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious small ships and exceptional travel experiences.Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Coordinator to join our team in the UK, European, and Middle Eastern Markets. As a key member of our...
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Cruise Reservations Coordinator
9 hours ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeJob Title: Guest Services CoordinatorAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences. Our mission is to provide unparalleled service and unforgettable journeys to our guests.Job SummaryWe are seeking a highly skilled Guest Services Coordinator...
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Cruise Reservations Coordinator
7 hours ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeJob Title: Guest Services CoordinatorAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences. Our mission is to provide unparalleled service and unforgettable journeys to our guests.Job SummaryWe are seeking a highly skilled Guest Services Coordinator...
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Cruise Industry Reservations Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading luxury cruise line that offers unparalleled culinary and destination-focused experiences. Our fleet of small, luxurious ships carries a maximum of 1,238 guests, featuring the finest cuisine at sea and destination-rich itineraries that span the globe.Our company is headquartered in Miami and is part of...
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Cruise Industry Reservations Coordinator
2 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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Cruise Industry Reservations Coordinator
2 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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Cruise Industry Reservations Coordinator
2 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading luxury cruise line that offers unparalleled culinary and destination-focused experiences. Our fleet of small, luxurious ships carries a maximum of 1,238 guests, featuring the finest cuisine at sea and destination-rich itineraries that span the globe.We are a part of Norwegian Cruise Line Holdings Ltd., a...
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Cruise Industry Reservations Coordinator
2 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading luxury cruise line that offers unparalleled culinary and destination-focused experiences. Our fleet of small, luxurious ships carries a maximum of 1,238 guests, featuring the finest cuisine at sea and destination-rich itineraries that span the globe.We are a part of Norwegian Cruise Line Holdings Ltd., a...
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Reservations Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeJob DescriptionJob Title: Weekend SchedulerCompany: Oceania CruisesLocation: SouthamptonJob Type: Full-timeJob Category: Customer ServiceAbout Us:Oceania Cruises is a leading luxury cruise line that offers unparalleled travel experiences to destinations around the world. Our company is committed to providing exceptional service and creating unforgettable...
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Cruise Industry Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout the RoleOceania Cruises is a leading culinary and destination-focused cruise line seeking a highly skilled and experienced professional to join our team as a Cruise Industry Coordinator.Key ResponsibilitiesProvide exceptional reservations and guest service support to travel partners and guests from our UK, European, and Middle Eastern Markets.Sell and...
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Cruise Industry Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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Cruise Industry Coordinator
2 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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Air Operations Coordinator
1 day ago
Southampton, Southampton, United Kingdom Oceania Cruise Line Full timeJob Title: Air Operations CoordinatorJoin Oceania Cruises, the world's leading culinary and destination-focused cruise line, as an Air Operations Coordinator. This exciting role is part of our Guest Services team, providing critical support to our internal teams and external partners.About the Role:We are seeking a highly organized and detail-oriented...
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Air Operations Coordinator
24 hours ago
Southampton, Southampton, United Kingdom Oceania Cruise Line Full timeJob Title: Air Operations CoordinatorJoin Oceania Cruises, the world's leading culinary and destination-focused cruise line, as an Air Operations Coordinator. This exciting role is part of our Guest Services team, providing critical support to our internal teams and external partners.About the Role:We are seeking a highly organized and detail-oriented...
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Cruise Industry Coordinator
3 weeks ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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Cruise Industry Coordinator
7 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences. With a fleet of seven small, luxurious vessels, we offer a unique blend of fine dining, destination-rich itineraries, and unparalleled service.Job SummaryWe are seeking a highly skilled and...
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Cruise Industry Coordinator
7 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences. With a fleet of seven small, luxurious vessels, we offer a unique blend of fine dining, destination-rich itineraries, and unparalleled service.Job SummaryWe are seeking a highly skilled and...
