Cruise Industry Coordinator
5 days ago
Oceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.
Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.
We are committed to providing our guests with unforgettable experiences, and our team is dedicated to delivering exceptional service and support.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cruise Industry Coordinator. As a key member of our reservations team, you will be responsible for providing exceptional support to our travel partners and guests, ensuring seamless booking experiences and delivering outstanding customer service.
Key Responsibilities- Provide day-to-day support to travel agents and guests, responding to inquiries and resolving issues in a timely and professional manner.
- Manage email inboxes and respond to incoming emails, ensuring prompt and accurate communication.
- Sell and process cruise bookings from travel agents and direct clients, driving sales and delivering exceptional customer service.
- Utilize Sabre and NVS software to book and amend flights, hotels, transfers, and shore excursions.
- Liaise with other departments as needed, ensuring seamless communication and collaboration.
- Participate in consumer events, exhibitions, and ship visits, representing Oceania Cruises and promoting our brand.
- Liaise with the US office as required, ensuring effective communication and coordination.
- Multi-tasking and organizational skills, with the ability to work independently and as part of a small team.
- Excellent communication and customer service skills, with a professional telephone manner.
- Computer literacy, with experience using Microsoft Office and travel industry software.
- Travel industry knowledge and general geographical awareness.
- Ability to work under pressure and adapt to changing priorities.
- Flexibility to work Saturdays and Bank Holidays on a rota basis.
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Cruise Industry Coordinator
6 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout the RoleOceania Cruises is a leading culinary and destination-focused cruise line seeking a highly skilled and experienced professional to join our team as a Cruise Industry Coordinator.Key ResponsibilitiesProvide exceptional reservations and guest service support to travel partners and guests from our UK, European, and Middle Eastern Markets.Sell and...
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Cruise Industry Coordinator
6 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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Cruise Industry Reservations Coordinator
3 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading luxury cruise line that offers unparalleled culinary and destination-focused experiences. Our fleet of small, luxurious ships carries a maximum of 1,238 guests, featuring the finest cuisine at sea and destination-rich itineraries that span the globe.We are a part of Norwegian Cruise Line Holdings Ltd., a...
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Cruise Industry Reservations Coordinator
3 days ago
Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading luxury cruise line that offers unparalleled culinary and destination-focused experiences. Our fleet of small, luxurious ships carries a maximum of 1,238 guests, featuring the finest cuisine at sea and destination-rich itineraries that span the globe.We are a part of Norwegian Cruise Line Holdings Ltd., a...
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Cruise Industry Reservations Coordinator
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Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading luxury cruise line that offers unparalleled culinary and destination-focused experiences. Our fleet of small, luxurious ships carries a maximum of 1,238 guests, featuring the finest cuisine at sea and destination-rich itineraries that span the globe.Our company is headquartered in Miami and is part of...
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Cruise Industry Reservations Coordinator
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Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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Cruise Industry Reservations Coordinator
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Southampton, Southampton, United Kingdom Oceania Cruises Full timeAbout Oceania CruisesOceania Cruises is a leading culinary and destination-focused cruise line, renowned for its luxurious ships and exceptional travel experiences.Our fleet of seven small, luxurious ships carries a maximum of 1,238 guests, offering a unique blend of fine dining, destination-rich itineraries, and exceptional service.We are committed to...
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