Home Moving Specialist
7 days ago
About the Role
We are seeking a highly motivated and organized individual to join our team as a Property Moving Assistant. As a key member of our team, you will be responsible for managing property sales transactions from start to finish, ensuring a seamless and efficient experience for our clients.
Key Responsibilities
- Build strong relationships with internal stakeholders, including Mortgage Consultants and Client Services teams, as well as external partners such as Lenders, Solicitors, and Estate Agents.
- Provide exceptional customer service to our clients by managing their expectations and keeping them informed about the progress of their applications.
- Oversee all tasks related to property sales, including buyer/seller, solicitors, mortgage advisors, and other parties.
- Collaborate with Lenders, Solicitors, and clients to expedite mortgage applications and ensure timely completion.
- Maintain high accuracy when inputting data and ensure compliance with company standards.
- Have opportunities to promote our products and services, such as the Home Buyer Service.
Requirements
- Knowledge of the UK property market and understanding of mortgages.
- Proven track record of delivering exceptional client service.
- Excellent communication skills, both verbal and written, with the ability to build strong relationships with clients, solicitors, and stakeholders.
- Highly organized and able to prioritize tasks effectively.
- Thrives in a fast-paced environment and can work under pressure.
- Ability to complete work to a high standard within agreed service standards.
- Professional with excellent telephone manner and confident in dealing with clients.
What We Offer
As a Property Moving Assistant at Crux Careers, you will have the opportunity to work in a dynamic and growing business, with a competitive salary and commission tied to performance. You will also have the flexibility to work from home two days a week and from our office in Whiteley, Hampshire, three days a week.
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