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Customer Service Manager
2 months ago
Job Summary
We are seeking a highly organized and decisive individual to join our team as a Customer and Trade Supervisor. As a key member of our store management team, you will be responsible for overseeing the daily operations of our convenience stores in the Southampton area.
Key Responsibilities
- Manage the shift team's performance and time, ensuring a decisive and inclusive approach.
- Plan and coordinate resources, including shift patterns, product availability, and busy times, to ensure a seamless customer experience.
- Provide a thorough handover to the next manager at the end of each shift.
What We Offer
- A competitive salary based on experience, store size, complexity, and location.
- A discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks for colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave, and a pension scheme with employer matching.
- Access to wellbeing support, colleague networks, and a cycle to work scheme.
- Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
About Us
Sainsbury's is an award-winning diverse employer committed to nurturing a team where everyone feels supported to be themselves. We offer a clear induction and orientation, as well as a training plan tailored to individual needs, to support career development and growth.
