Customer Service Representative

3 weeks ago

Southampton, Southampton, United Kingdom Reed Full time
Customer Service Administrator

We are seeking a highly skilled Customer Service Administrator to join our team based near Southampton. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has the expertise to maximize upselling opportunities.

This is a temporary to permanent role with an immediate start date. The successful candidate will be office-based with full-time hours, Monday to Friday, 7:30am to 5pm.

Key Responsibilities:
  • Communicate with customers via email, website requests, and phone to ensure all interactions are handled with high-quality service.
  • Manage the entire order process, from enquiry to post-hire feedback, taking full ownership of the customer journey.
  • Build and maintain relationships with regular customers, understanding their needs and ensuring their expectations are met or exceeded.
  • Coordinate daily deliveries and collections within the depot, ensuring efficiency and timeliness.
  • Work collaboratively in a busy but friendly team environment, planning and organizing to meet the team's objectives.
Requirements:
  • Proven experience in a customer service role.
  • Strong communication skills, both verbal and written, with the ability to engage effectively with customers.
  • Experience in managing orders and coordinating deliveries and collections.
  • Ability to upsell products or services through expert knowledge and customer understanding.
  • Excellent organizational and planning skills, with a talent for multitasking in a fast-paced setting.
  • A team player with a positive attitude and a commitment to providing exceptional customer experiences.

  • Customer Service Representative

    3 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    {"title": "Customer Service Representative", "description": "Join GoHenry's Team as a Customer Service RepresentativeWe're looking for a skilled Customer Service Representative to join our team at GoHenry. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service and support to our customers.As a Customer...

  • Customer Service Representative

    3 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    {"title": "Customer Service Representative", "description": "Join GoHenry's Team as a Customer Service RepresentativeWe're looking for a skilled Customer Service Representative to join our team at GoHenry. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service and support to our customers.As a Customer...

  • Customer Service Representative

    2 weeks ago

    Southampton, Southampton, United Kingdom Adecco UK Limited Full time

    Customer Service Representative Job Description **Job Summary:** Adecco UK Limited is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers while ensuring their safety at all times. **Key Responsibilities:** * Effectively operate...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    {"title": "Customer Service Representative", "description": "Join GoHenry's Team as a Customer Service RepresentativeWe're looking for a skilled Customer Service Representative to join our team at GoHenry. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving their queries, and...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    {"title": "Customer Service Representative", "description": "Join GoHenry's Team as a Customer Service RepresentativeWe're looking for a skilled Customer Service Representative to join our team at GoHenry. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving their queries, and...

  • Customer Service Representative

    2 weeks ago

    Southampton, Southampton, United Kingdom Adecco Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing customer refunds, and performing various administrative tasks.Key...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom First Home Improvement Full time

    Job OpportunityWe are seeking a dynamic and results-driven individual to join our team as a Customer Service & Sales Representative.This is a full-time opportunity that requires a valid driver's license and access to reliable transportation.As a Customer Service & Sales Representative, you will be responsible for engaging with customers, building lasting...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom First Home Improvement Full time

    Job OpportunityWe are seeking a dynamic and results-driven individual to join our team as a Customer Service & Sales Representative.This is a full-time opportunity that requires a valid driver's license and access to reliable transportation.As a Customer Service & Sales Representative, you will be responsible for engaging with customers, building lasting...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    3 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    4 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    3 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    3 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    3 weeks ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About GoHenryWe're a leading provider of financial education and tools for young people. Our mission is to empower the next generation with money skills that will last a lifetime.As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping our users achieve their financial goals.Job SummaryWe're...

  • Customer Service Representative

    6 days ago

    Southampton, Southampton, United Kingdom GoHenry Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at GoHenry. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and guidance to resolve their queries.Key ResponsibilitiesDeliver outstanding customer service through multiple contact channels,...

  • Customer Service Representative

    6 days ago

    Southampton, Southampton, United Kingdom Grafton Group plc Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Grafton Group plc. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, processing transactions, and ensuring that our customers receive a positive experience.Key...

  • Customer Service Representative

    1 week ago

    Southampton, Southampton, United Kingdom Apcoa Parking Full time

    Customer Service Representative OpportunityAre you a customer-focused individual who enjoys being active while working? We are seeking a Customer Service Representative to join our team at Southampton Airport. As a Customer Service Representative, you will play a vital role in ensuring the safe and efficient running of our business. You will work on a 4 on,...

  • Customer Service Representative

    5 days ago

    Southampton, Southampton, United Kingdom Apcoa Parking Full time

    Customer Service RepresentativeAre you a customer-focused individual who enjoys being active while working? We have an exciting opportunity for a Customer Service Representative to join our team at Southampton Airport.As a Customer Service Representative, you will be responsible for ensuring the safe and efficient running of our business. You will work on a...