Customer Service Manager

2 weeks ago


Southampton, Southampton, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and organized Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store during your shift, managing your team's performance and time, and demonstrating a decisive, organized, and inclusive approach.

Key Responsibilities
  • Manage the store during your shift, ensuring that all tasks are completed efficiently and effectively.
  • Lead and motivate your team to achieve high standards of customer service and store operations.
  • Plan and organize resources, including staff, stock, and equipment, to meet the needs of the store.
  • Monitor and report on store performance, identifying areas for improvement and implementing changes as needed.
  • Develop and maintain strong relationships with colleagues, customers, and other stakeholders to ensure a positive and inclusive store environment.
What We Offer

As a Customer and Trading Manager at Sainsbury's, you will receive a competitive salary, a range of benefits, and opportunities for career development and growth. Our benefits package includes a discount card, free food and hot drinks, generous holiday entitlement, maternity and paternity leave, and a pension scheme.

How to Apply

If you are a motivated and organized individual with a passion for customer service and store operations, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal.



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