Service Connection Coordinator

3 weeks ago

Coventry, Coventry, United Kingdom Severn Trent Full time

Department: Developer Services

Salary (£): Competitive

Are you seeking a career that truly makes a difference? Look no further than Severn Trent Water. Our award-winning, innovative organization is home to a dedicated team of professionals who are passionate about creating a positive impact on the environment and the communities we serve. We offer a diverse range of roles and development opportunities, ensuring there's something for everyone. Whether you're starting your career or looking to advance, we provide the resources and support you need to thrive.

In Developer Services, we are committed to delivering exceptional service to our clients. We take pride in being recognized as a leading service provider in our industry. However, we are not satisfied with just being good; our goal is to excel in every aspect of our work by being approachable, providing value for money, and fostering a fantastic workplace culture. To achieve this, we need dedicated individuals who are eager to contribute to our mission. If you are looking for a career that is both challenging and fulfilling, we would love to hear from you.

Position Overview:

We are looking for a Design Technician to join our Developer Services team on a fixed-term contract. In this role, you will support the Waste Connection Team by delivering outstanding customer service to clients wishing to connect to our Waste network. You will evaluate and manage sewer connection applications from start to finish.

Key Responsibilities:

  • Provide exceptional customer service by addressing client inquiries and offering solutions.
  • Assess the design of new sewer connections and oversee the adoption of new sewer systems.
  • Collaborate with Field Inspectors to confirm approved connections and resolve issues.
  • Adhere to Service Level Agreements (SLAs) and ensure accuracy in all processes.
  • Assist with billing inquiries and provide support to solicitors as needed.

Your typical working hours will be Monday to Friday, with flexibility available. Some travel may be required to meet with Field Inspectors.

Qualifications:

We are seeking candidates with a background in customer service who are confident in communicating with clients. You should be adept at listening to customer concerns, analyzing information, and providing effective solutions. A proactive and forward-thinking mindset is essential.

While we will provide training on the technical aspects of our Waste Networks, any prior experience in this area would be advantageous. We value character, positivity, and a caring attitude just as much as technical skills.

At Severn Trent, we celebrate diversity and welcome individuals from all backgrounds. We believe that varied perspectives enhance our ability to serve our communities effectively. We seek individuals who are ready to engage and contribute to something greater.

Benefits:

Working with us is more than just a job; it’s a chance to build a meaningful career. We offer a comprehensive benefits package that recognizes and rewards your contributions, along with award-winning training programs to help you reach your full potential. Here are some of the benefits you can expect:

  • Generous holiday allowance plus bank holidays.
  • Annual bonus scheme based on company performance.
  • Leading pension scheme with enhanced contributions.
  • Opportunity to participate in a Sharesave scheme.
  • Dedicated training and development through our 'Academy'.
  • Electric vehicle scheme and various retail offers.
  • Family-friendly policies, including generous maternity and adoption leave.
  • Two volunteering days per year.

  • Customer Service Connection Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom Severn Trent Full time

    Department: Developer Services Salary (£): Competitive Are you seeking a fulfilling career that contributes positively to the community? Look no further than Severn Trent Water. Our award-winning and innovative organization is home to a dedicated team that is passionate about making a significant impact on the environment. We provide a diverse array of...

  • Fostering Social Worker

    1 day ago

    Coventry, Coventry, United Kingdom Coventry City Council Full time

    About the RoleWe are seeking a skilled Social Worker to join our Fostering and Connected Persons team. As a key member of our team, you will play a vital role in assessing connected persons foster carers and providing high-quality support to ensure the best possible outcomes for children in care.Key ResponsibilitiesAssess connected persons foster carers to...

  • Fostering Social Worker

    1 day ago

    Coventry, Coventry, United Kingdom Coventry City Council Full time

    About the RoleWe are seeking a skilled Social Worker to join our Fostering and Connected Persons team. As a key member of our team, you will play a vital role in assessing connected persons foster carers and providing high-quality support to ensure the best possible outcomes for children in care.Key ResponsibilitiesAssess connected persons foster carers to...

  • Connected Persons Foster Care Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom Coventry City Council Full time

    Position: Social Worker - Family Connections TeamWe are in search of a dedicated social worker to become a vital member of our Family Connections Team, focusing on the evaluation and support of connected persons foster carers. Our team is essential in promoting a family-centered approach, as we recognize that children flourish when placed within their...

  • Mental Health Service Lead

    7 days ago

    Coventry, Coventry, United Kingdom Service Care Solutions Ltd Full time

    Job Summary:Service Care Solutions Ltd is seeking a highly skilled and experienced Nurse Team Lead to join our team on a temporary contract. As a key member of our CAMHS team, you will be responsible for leading a team of practitioners, providing supervision and support to ensure high-quality care for children and adolescents with mental health needs.Key...

  • Facilities Services Coordinator

    4 weeks ago

    Coventry, Coventry, United Kingdom Foxford Community School Full time

    FACILITIES SERVICES COORDINATOR FOXFORD COMMUNITY SCHOOL Grade 4 - £23,893 - £27,334 (plus shift allowance where applicable), 37 hours per week, Monday to Friday, all year round. With an alternating working pattern of: Week one 7:00am – 3:30pm (Friday finish 3:00pm) Week two 10:30am – 7:00pm (Friday start at 11:00am). Are...

  • Facilities Services Coordinator

    3 weeks ago

    Coventry, Coventry, United Kingdom Foxford Community School Full time

    FACILITIES SERVICES COORDINATOR FOXFORD COMMUNITY SCHOOL Grade 4 - £23,893 - £27,334 (plus shift allowance where applicable), 37 hours per week, Monday to Friday, all year round. With an alternating working pattern of: Week one 7:00am – 3:30pm (Friday finish 3:00pm) Week two 10:30am – 7:00pm (Friday start at 11:00am). Are...

  • Program Coordinator

    3 weeks ago

    Coventry, Coventry, United Kingdom ASC Connections Full time

    About the Company: ASC Connections is a leading Tier 1 supplier in the automotive sector, specializing in the production of high-precision components.Position Overview: We are seeking a dedicated Program Coordinator to enhance our dynamic team.Key Responsibilities:Oversee comprehensive project management from inception to completion, ensuring that client...

  • Facilities Services Coordinator

    4 weeks ago

    Coventry, Coventry, United Kingdom Foxford Community School Full time

    FACILITIES SERVICES COORDINATOR FOXFORD COMMUNITY SCHOOL Grade 4 - £23,893 - £27,334 (plus applicable shift allowance), 37 hours per week, Monday to Friday, all year round. With an alternating working schedule of: Week one 7:00am – 3:30pm (Friday finish at 3:00pm) Week two 10:30am – 7:00pm (Friday start at 11:00am). Are you...

  • Marketing and Events Coordinator

    7 days ago

    Coventry, Coventry, United Kingdom LTF Recruitment Full time

    Job SummaryLTF Recruitment is seeking a highly skilled and motivated Events and Marketing Coordinator to join our team. As a key member of our recruitment team, you will be responsible for managing the School's Facilities Booking System, Parent Pay, Travel Plan, Extra-Curriculum Clubs, and promoting the school's mission, values, and offerings.Key...

  • Program Coordinator

    3 weeks ago

    Coventry, Coventry, United Kingdom ASC Connections Ltd Full time

    Position OverviewASC Connections Ltd, a leading provider in the automotive sector, is seeking a Program Coordinator to enhance their dynamic team.In this role, you will report directly to the Platform Manager and will be responsible for overseeing comprehensive, end-to-end projects. Your primary focus will be to ensure that client expectations are not only...

  • Supporting Connected Persons as a Foster Care Social Worker

    2 weeks ago

    Coventry, Coventry, United Kingdom Coventry City Council Full time

    Coventry City Council is seeking a dedicated Social Worker to join our Connected Persons Team, playing a vital role in supporting children within their existing networks.We believe that fostering within a child's familiar circle provides the best environment for their well-being and development. As part of this team, you will be instrumental in assessing and...

  • Operational Services Coordinator

    3 weeks ago

    Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Position Overview An exceptional opportunity has emerged within the healthcare sector to deliver operational and senior administrative assistance to various services within a clinical division. This role is pivotal in ensuring the operational execution of a high-quality, efficient, and patient-focused service, aligning with both national and local Key...

  • Marketing and Events Coordinator

    7 days ago

    Coventry, Coventry, United Kingdom LTF Recruitment Ltd. Full time

    Job Summary:LTF Recruitment Ltd. is seeking a highly skilled and experienced Events and Marketing Coordinator to join our team. As a key member of our team, you will be responsible for managing the School's Facilities Booking System, Parent Pay, Travel Plan, Extra-Curriculum Clubs, and social media.Key Responsibilities:Manage the School's Facilities Booking...

  • Client Engagement Coordinator

    4 weeks ago

    Coventry, Coventry, United Kingdom Octopus Energy Full time

    Join Our Team as a Client Engagement Coordinator We are thrilled to present an opportunity to become a vital member of our dynamic team at Octopus Energy. In the role of Client Engagement Coordinator, you will play a crucial part in fostering relationships with potential customers. Your exceptional communication skills and ability to connect with people will...

  • Building Services Coordinator

    6 days ago

    Coventry, Coventry, United Kingdom Dornan Full time

    About the RoleWe are seeking a highly skilled and experienced Quantity Surveyor to join our team at Dornan. As a key member of our construction management team, you will be responsible for providing expert cost management and quantity surveying services to our clients.Key ResponsibilitiesCost Management: Develop and implement cost management strategies to...

  • Building Services Coordinator

    5 days ago

    Coventry, Coventry, United Kingdom Dornan Full time

    About the RoleWe are seeking a highly skilled and experienced Quantity Surveyor to join our team at Dornan. As a key member of our construction management team, you will be responsible for providing expert cost management and quantity surveying services to our clients.Key ResponsibilitiesCost Management: Develop and implement cost management strategies to...

  • Schools Events Coordinator

    2 weeks ago

    Coventry, Coventry, United Kingdom LTF Recruitment Ltd Full time

    Job Summary:LTF Recruitment Ltd is seeking a highly skilled and experienced Events and Marketing Coordinator to join our team at a Secondary School in Coventry.Key Responsibilities:Manage the School's Facilities Booking System, Parent Pay, Travel Plan, Extra-Curriculum Clubs, and social media platforms.Develop and execute marketing strategies to promote the...

  • Onsite Recruitment Coordinator

    3 weeks ago

    Coventry, Coventry, United Kingdom Smart Solutions Recruitment Full time £26,000 - £31,000

    Position Overview:As an Onsite Recruitment Coordinator, you will play a pivotal role in managing the workforce for a leading Waste Management organization. This permanent position is based in a dynamic environment where innovation meets sustainability.About Smart Solutions Recruitment:We are dedicated to connecting skilled professionals with opportunities in...

  • Data Coordinator

    3 days ago

    Coventry, Coventry, United Kingdom UHCW NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Data Coordinator to join our Trauma and Neuro Services Quality team at UHCW NHS Trust.Key ResponsibilitiesManage and validate data for the Trauma and Neuro group to ensure adherence to key performance indicators and maintain the group's monitoring documents of these indicators.Ensure...