Executive Client Services Lead
7 days ago
About Client Services:
The Client Services team plays a crucial role in driving the creative output of client campaigns. This team ensures the smooth execution of projects and has a helicopter view over all parts of the campaign process, working with expert teams and specialist partners to bring a brand's creative vision to life.
Key Responsibilities:
- Facilitate client retention and satisfaction through quality creative output and excellent operational and servicing standards.
- Source, gather information, and vet creators across multiple platforms, including Instagram, Facebook, TikTok, YouTube, Snapchat, and more.
- Build strong relationships with creators throughout a campaign cycle and beyond, from outreach, negotiations, onboarding, and contracting to creator briefing, creative concept review, content gatekeeping, content scheduling, and campaign feedback loops.
- Develop and issue creator briefs, immersing creators into the campaign, and lead day-to-day communications for content development.
- Review and ensure compliance with ASA and IP regulations, alignment with brief, and quality of content, creating an efficient feedback loop back to creators.
- Create a posting schedule and keep it up to date throughout the campaign period.
- Work closely with the Manager on overall campaign success, including updating campaign trackers, timeline management, budget management, data capture, and wrap reports.
Our Values:
At Whalar, diversity, equity, and inclusion are not just statements, but our collective strength. We strive to create an environment where everyone feels valued and empowered to contribute their best work.
What We Offer:
- Private medical insurance
- Health cash plan
- 25 days of PTO + Sick days + winter break
- Private pension scheme
- Monthly phone/internet reimbursement
- Professional development stipend
- New joiner home office allowance
- Up to 16 weeks of paid maternity/paternity leave
- Calm App subscription (add up to 4 dependents)
- Volunteer days
- Social programs
Whalar Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
-
Lead Sales Executive
4 weeks ago
London, Greater London, United Kingdom Hunter Philips Executive Search Full timePosition OverviewLead Sales Executive – Energy Storage SolutionsAre you an experienced Sales Executive with a focus on Energy Storage Solutions? Do you possess the ability to independently cultivate new client relationships and enhance the sales pipeline? Is your knowledge of the energy storage market extensive? If this resonates with you, continue...
-
Parks and Wildlife Service Executive Leader
6 days ago
London, Greater London, United Kingdom Executive Full timeAbout the Role:The Executive Director, Parks and Visitor Services is a senior executive position responsible for leading the strategic directions of the parks management and visitor services functions within the Parks and Wildlife Service of the Department of Biodiversity, Conservation and Attractions.Key Responsibilities:Contribute to the strategic...
-
Parks and Wildlife Service Executive Leader
5 days ago
London, Greater London, United Kingdom Executive Full timeAbout the Role:The Executive Director, Parks and Visitor Services is a senior executive position responsible for leading the strategic directions of the parks management and visitor services functions within the Parks and Wildlife Service of the Department of Biodiversity, Conservation and Attractions.Key Responsibilities:Contribute to the strategic...
-
Lead Client Services Executive
4 weeks ago
London, Greater London, United Kingdom Epsilon Full timeJob OverviewEpsilon is on the lookout for a Senior Client Services Manager to enhance our customer success initiatives. This pivotal role will involve overseeing a diverse portfolio of esteemed brands, crafting tailored strategies and recommendations that align with their e-commerce objectives.Key Responsibilities:Lead, inspire, and develop a team of...
-
Lead Client Services Executive
4 weeks ago
London, Greater London, United Kingdom Epsilon Full timePosition OverviewEpsilon is seeking a highly skilled Senior Client Services Manager to enhance our operations and drive success across our diverse client portfolio. This role is pivotal in developing effective strategies and actionable recommendations tailored to our clients' digital platforms, ensuring they meet their e-commerce objectives.Key...
-
Client Services Executive
5 days ago
London, Greater London, United Kingdom IPG Mediabrand Full timeAbout the RoleWe are seeking a highly skilled and experienced Account Manager to join our team at IPG Mediabrand. As an Account Manager, you will be responsible for managing client relationships, developing and executing media plans, and ensuring seamless campaign execution.Key ResponsibilitiesClient Management: Develop and maintain strong relationships with...
-
Client Services Executive
7 days ago
London, Greater London, United Kingdom IPG Mediabrand Full timeAbout the RoleWe are seeking a highly skilled and experienced Account Manager to join our team at IPG Mediabrand. As an Account Manager, you will be responsible for managing client relationships, developing and executing media plans, and ensuring seamless campaign execution.Key ResponsibilitiesClient Management: Develop and maintain strong relationships with...
-
Client Services Director
5 days ago
London, Greater London, United Kingdom Saul & Partners Executive Search Full timeAbout the Role:Saul & Partners Executive Search is seeking an experienced Client Services Director to join our team. As a key member of our executive search firm, you will be responsible for managing a team of account managers and account directors to deliver exceptional service to our clients.Key Responsibilities:Manage a team of account managers and...
-
Client Services Director
6 days ago
London, Greater London, United Kingdom Saul & Partners Executive Search Full timeAbout the Role:Saul & Partners Executive Search is seeking an experienced Client Services Director to join our team. As a key member of our executive search firm, you will be responsible for managing a team of account managers and account directors to deliver exceptional service to our clients.Key Responsibilities:Manage a team of account managers and...
-
Executive Director of Client Services
3 days ago
London, Greater London, United Kingdom Ultimate Asset Full time £90,000 - £110,000Job DescriptionJob Title: Executive Director of Client ServicesJob Summary:We are seeking a seasoned Executive Director of Client Services to drive senior relationships with key accounts at Ultimate Asset as an executive sponsor. The ideal candidate will possess excellent account management, client management, and process framework skills as well as a deep...
-
Executive Director of Client Services
3 days ago
London, Greater London, United Kingdom Ultimate Asset Full time £90,000 - £110,000Job DescriptionJob Title: Executive Director of Client ServicesJob Summary:We are seeking a seasoned Executive Director of Client Services to drive senior relationships with key accounts at Ultimate Asset as an executive sponsor. The ideal candidate will possess excellent account management, client management, and process framework skills as well as a deep...
-
Client Services Lead
5 days ago
London, Greater London, United Kingdom Baker Tilly US, LLP Full timeAbout the RoleBTVK Advisory, a leading advisory firm and a member of Baker Tilly International, is seeking a highly skilled professional to join our team as a Director of Client Services. As a key member of our team, you will play a critical role in guiding clients through complex business challenges and helping them achieve their goals.Key...
-
Client Services Lead
7 days ago
London, Greater London, United Kingdom Baker Tilly US, LLP Full timeAbout the RoleBTVK Advisory, a leading advisory firm and a member of Baker Tilly International, is seeking a highly skilled professional to join our team as a Director of Client Services. As a key member of our team, you will play a critical role in guiding clients through complex business challenges and helping them achieve their goals.Key...
-
Client Services Team Lead
5 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to exceeding client expectations and fostering positive relationships. Deputy Client Services Manager As a Deputy Client Services Manager, you will play a vital role in ensuring the smooth operation and success of our client service team. You will be...
-
Client Services Team Lead
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to exceeding client expectations and fostering positive relationships. Deputy Client Services Manager As a Deputy Client Services Manager, you will play a vital role in ensuring the smooth operation and success of our client service team. You will be...
-
Executive Director of Client Services
6 days ago
London, Greater London, United Kingdom Ultimate Asset Full timeJob DescriptionJob Title: Executive Director of Client ServicesJob Summary:Ultimate Asset is seeking an experienced Executive Director of Client Services to lead our client relationships and drive business growth. As a key member of our team, you will be responsible for overseeing client relationships, developing strategic plans, and delivering exceptional...
-
Executive Director of Client Services
5 days ago
London, Greater London, United Kingdom Ultimate Asset Full timeJob DescriptionJob Title: Executive Director of Client ServicesJob Summary:Ultimate Asset is seeking an experienced Executive Director of Client Services to lead our client relationships and drive business growth. As a key member of our team, you will be responsible for overseeing client relationships, developing strategic plans, and delivering exceptional...
-
Executive Director of Client Services
6 days ago
London, Greater London, United Kingdom Ultimate Asset Full time £90,000 - £110,000Job DescriptionJob Title: Executive Director of Client ServicesJob Summary:We are seeking a seasoned Executive Director of Client Services to drive senior relationships with key accounts at Ultimate Asset as an executive sponsor. The ideal candidate will possess excellent account management, client management, and process framework skills as well as a deep...
-
Executive Director of Client Services
1 day ago
London, Greater London, United Kingdom Ultimate Asset Full time £90,000 - £110,000About the RoleWe are seeking a seasoned Managing Partner for Client Services to drive senior relationships with key accounts at Ultimate Asset as an executive sponsor. This role requires a strong client services strategic thinker with extensive experience in client relationship management, social video content creation, influencer marketing, and campaign...
-
Executive Director of Client Services
1 day ago
London, Greater London, United Kingdom Ultimate Asset Full time £90,000 - £110,000About the RoleWe are seeking a seasoned Managing Partner for Client Services to drive senior relationships with key accounts at Ultimate Asset as an executive sponsor. This role requires a strong client services strategic thinker with extensive experience in client relationship management, social video content creation, influencer marketing, and campaign...
