Client Relations Specialist
2 weeks ago
As a Client Relations Specialist, you will play a pivotal role in ensuring customer satisfaction and maintaining strong relationships with our clients. This position is ideal for individuals who thrive in a dynamic environment and are passionate about delivering exceptional service.
Location
Watford
Compensation
Salary of £29,400 plus additional benefits
Work Arrangement
Hybrid work model available post-probation; initial training will be conducted on-site.
About the Company
Our client is a prestigious organization that has recently joined forces with a well-established entity, marking an exciting phase of growth and opportunity. We are seeking enthusiastic individuals to join our vibrant team as we embark on this journey.
Key Responsibilities
1. Manage customer orders and inquiries
2. Provide quotes and updates to clients
3. Maintain accurate records in internal systems
4. Collaborate with both internal and external teams
5. Handle incoming calls and general administrative tasks
Ideal Candidate Profile
We are looking for candidates who possess:
- Outstanding communication abilities
- Experience in a customer support capacity
- Proficiency in IT tools, including CRM systems and Outlook
- Strong interpersonal skills and a collaborative spirit
- A genuine passion for customer service
- Ability to commute for training purposes
Equal Opportunity Commitment
Tate is dedicated to fostering an inclusive workplace. We encourage candidates to inform us of any adjustments needed during the application or interview process to ensure a comfortable experience. Your individuality is valued, and we invite you to share your preferred pronouns in your application.
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