Business Development Manager
7 days ago
Business Development Executive
About the Role:
The Graduate Project is seeking a highly motivated and analytical Business Development Executive to join our dynamic team. As a key member of our sales team, you will be responsible for driving business growth and development through exceptional customer service, data analysis, and strategic partnerships.
Key Responsibilities:
- Customer Management: Develop and maintain strong relationships with existing clients, manage customer inquiries, process orders, and serve as the primary point of contact for new customers.
- Data Analysis: Analyze sales data and market trends to identify new business opportunities, recognize potential sales growth areas, and provide actionable insights to inform business decisions.
- Support Functions: Collaborate with National Account Managers, Senior Planning Manager, and Sales Manager to provide administrative support, including event planning, mailouts, competitive market research, and new product development.
- Ecommerce Engagement: Respond to and prioritize inquiries from direct ecommerce platforms, ensuring seamless customer experience and efficient order fulfillment.
- Internal Collaboration: Serve as a liaison between Divisional Sales and Sales Operations to facilitate effective communication and ensure smooth order processing.
- Industry Trends: Stay up-to-date on industry trends and new product features to maintain a competitive edge and drive continuous improvement. Provide regular reports to Senior Management with insights and recommendations.
Person Specification:
Essential:
- Minimum 2 years of sales/account management experience.
- Strong initiative, drive, and focus, with a passion for engaging with customers daily.
- Excellent analytical skills for sales analysis and reporting, with experience in database maintenance being highly beneficial.
- Outstanding written and oral communication skills with a commitment to exceptional customer service.
Desirable:
- Sales experience within consumer durable goods, stationery, or medical sectors.
- Full, clean UK driving license for potential customer visits and trade show attendance.
- Excellent problem-solving abilities and the ability to work effectively under pressure.
- Continuous improvement mindset with the ability to identify process gaps and suggest efficiencies.
- Proficiency in Office 365, particularly Excel and PowerPoint. Experience with CRM tools or dashboards such as HubSpot, Salesforce, or PowerBI is highly desirable.
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