Area Cleaning Manager

2 weeks ago


Edgware, Greater London, United Kingdom Thorn Baker Group Full time

About the Role

We are seeking an experienced Cleaning Operations Manager to join our team at Thorn Baker Group. As a key member of our operations team, you will be responsible for managing a portfolio of cleaning contracts across the North London/Watford area.

Key Responsibilities

  • Manage and maintain high standards of cleaning services across multiple sites
  • Develop and implement effective cleaning schedules and protocols to ensure efficient service delivery
  • Build and maintain strong relationships with clients and stakeholders to ensure excellent customer service
  • Monitor and report on key performance indicators (KPIs) to ensure contract compliance and growth
  • Lead and motivate a team of cleaning operatives to achieve exceptional results
  • Collaborate with the business development team to identify new business opportunities and grow the contract portfolio
  • Implement and maintain company policies and procedures to ensure compliance and quality standards

Requirements

  • Proven experience in cleaning operations management, preferably in a similar industry
  • Excellent communication and interpersonal skills to build strong relationships with clients and stakeholders
  • Ability to lead and motivate a team to achieve exceptional results
  • Strong analytical and problem-solving skills to drive business growth and improvement
  • Full UK driving license and ability to travel to multiple sites

About Us

Thorn Baker Group is a leading provider of cleaning services to a wide range of clients across the UK. We pride ourselves on delivering exceptional customer service and building long-term relationships with our clients. If you are a motivated and experienced cleaning operations manager looking for a new challenge, we would love to hear from you.



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