Administrative Assistant

2 weeks ago

Edgware, Greater London, United Kingdom Penshurst Gardens Surgery Full time

About Us

Penshurst Gardens Surgery is a reputable healthcare provider in Edgware, serving a diverse patient population of approximately 6800 individuals.

Job Summary

We are seeking a highly skilled and experienced Administrative Assistant to join our team. The successful candidate will be responsible for providing exceptional administrative support to our clinical staff and patients, ensuring a smooth and efficient operation of our practice.

Main Responsibilities

The Administrative Assistant will be responsible for:

  • Receiving and directing patients, ensuring a courteous and efficient experience.
  • Providing administrative support to clinical staff, including data entry, filing, and document management.
  • Processing patient requests, including appointments, visits, and repeat prescriptions.
  • Managing patient records, ensuring accuracy and confidentiality.
  • Assisting with scanning duties, including sorting and dating patient-related mail.
  • Performing coding tasks, including identifying relevant clinical information and coding patient records.
  • Providing clerical assistance to practice staff, including word processing, filing, and photocopying.
  • Maintaining a clean and organized reception area, including notice boards and leaflet dispensers.
  • Assisting with telephone duties, including answering calls and taking messages.
  • Participating in quality improvement initiatives and contributing to the effectiveness of the team.

Requirements

The ideal candidate will possess:

  • Excellent communication and interpersonal skills.
  • Experience working in a busy and pressurized environment.
  • Microsoft Office skills and ability to learn new software.
  • Ability to work as part of a team and maintain confidentiality.
  • Flexibility and adaptability in a fast-paced environment.

Working with Us

Penshurst Gardens Surgery is committed to providing a supportive and inclusive work environment. We offer opportunities for professional development and growth, as well as a competitive salary and benefits package.

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