Mortgage Administration Assistant

1 week ago

Edgware, Greater London, United Kingdom Jems Recruitment Ltd Full time

We are seeking a detail-oriented and organized individual to support our team with mortgage administration tasks. As a Mortgage Administrator, you will play a crucial role in ensuring the smooth processing of mortgage applications and maintaining excellent customer service.

The role involves:

  • Processing mortgage applications from initial inquiry to completion, ensuring accuracy and attention to detail
  • Providing exceptional customer service, responding to queries and updating customers on the status of their applications
  • Researching and sourcing mortgage products for our team, utilizing industry knowledge and expertise
  • Chasing outstanding information and documentation from customers, ensuring timely completion of applications
  • Collaborating with lenders and other stakeholders to resolve queries and update them on application progress
  • Utilizing various systems to submit and progress applications, maintaining up-to-date records and reports
  • Supporting the office with administrative and customer service tasks, contributing to a positive and efficient work environment

You will need:

  • Recent experience working in the mortgage, property, or legal industries, with a strong understanding of mortgage administration processes
  • Excellent administrative skills, with strong systems experience and attention to detail
  • Exceptional communication skills, both written and verbal, with the ability to build strong relationships with customers and stakeholders
  • Meticulous organizational skills, with the ability to prioritize tasks effectively and manage multiple projects simultaneously

In return, you will receive a competitive salary and benefits package, as well as the opportunity to work with a reputable company like Jems Recruitment Ltd.

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