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Store Leadership Manager

2 months ago

Edgware, Greater London, United Kingdom Entain Full time
About the Role

We are seeking a highly skilled and experienced Retail Marketplace Manager to join our team at Entain. As a key member of our leadership team, you will be responsible for the overall performance and success of our retail operations.

Key Responsibilities
  • Store Management: Oversee the daily operations of multiple retail stores, ensuring seamless execution of business strategies and goals.
  • Team Leadership: Lead, develop, and train a high-performing team of retail professionals, fostering a culture of excellence and customer satisfaction.
  • Customer Service: Drive exceptional customer experiences, ensuring that every interaction meets or exceeds customer expectations.
  • Business Development: Identify opportunities for growth and improvement, implementing strategies to increase sales, revenue, and market share.
  • Compliance and Risk Management: Ensure adherence to company policies, procedures, and regulatory requirements, mitigating risk and protecting the business.
  • Performance Management: Analyze sales data, customer feedback, and other metrics to inform business decisions and drive continuous improvement.
Requirements
  • Leadership Experience: Proven track record of leading high-performing teams and driving business results.
  • Customer Service: Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Business Acumen: Strong understanding of retail operations, business development, and market trends.
  • Communication: Effective communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Adaptability: Ability to adapt to changing business needs, priorities, and deadlines.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, reflecting your value to the business.
  • Opportunities for Growth: Career development opportunities, including training, mentorship, and promotions.
  • Collaborative Culture: A dynamic, supportive work environment that fosters collaboration, innovation, and teamwork.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including bonuses, awards, and other incentives.