Workers' Compensation Claims Manager

1 week ago

London, Greater London, United Kingdom Amazon Full time
About the Role

Amazon is seeking an experienced and motivated Workers' Compensation Claims Manager to join our team. As a key member of our occupational health and safety team, you will be responsible for providing exceptional support and care to our associates, as well as partnering with internal stakeholders to develop a recovery at-work culture.

Key Responsibilities
  1. Incident Management: Act as the point of notification and contact for associates and internal stakeholders regarding any incident or injury that could or has resulted in a Workers' Compensation claim.
  2. Compliance and Risk Management: Drive stakeholder compliance with Workers Compensation regulations and Amazon procedures and processes to influence positive business and individual outcomes.
  3. Claims Management: Proactively manage workers' compensation claims to minimize lost time, facilitate sustainable return to work outcomes, and promote best practice injury management support.
  4. Early Intervention: Implement early intervention strategies and processes to assist injured associates in returning to work that is reflective of medical guidelines.
  5. Cost Management: Review claims costs with the Insurers and formulate strategies to minimize the financial impacts of disability on the business.
  6. Appeals Management: Manage appeals processes for each claim within the designated customer group.
  7. Administrative Support: Manage claims administrative needs to ensure case management processes are followed.
  8. Training and Development: Facilitate training and development initiatives as required with key stakeholders.
  9. Continuous Improvement: Commitment to continuous quality improvement through review of claims performance from reporting, data analysis, and qualitative review with relevant stakeholders.
  10. Travel Requirements: Available for domestic and potentially international travel.
Requirements
  1. Industry Experience: 5+ years of industry experience across national workers' compensation frameworks (occupational rehabilitation, occupational health, insurance, or case management)
  2. Legislative Knowledge: In-depth knowledge and solid understanding of VIC and NSW workers' compensation legislation
  3. Education: Bachelor's degree in a field related to occupational health and safety, claims/injury management and allied health.
  4. Certification: Return to Work Coordinator certification
  5. Communication Skills: Demonstrated communication skills (verbal and written)
  6. Negotiation and Collaboration: Ability to negotiate and collaborate effectively
  7. Occupational Injury Management: Experience with occupational injury management/recovery at work programs
  8. Evidence-Based Approaches: An understanding of evidence-based recovery at work approaches, biopsychosocial approaches to health

  • Compensation Claims Manager

    4 weeks ago

    London, Greater London, United Kingdom Organizational Solutions Inc. Full time

    Position OverviewThe role involves overseeing Workers' Compensation claims for various clients, ensuring effective management and resolution of cases.Key Responsibilities:Administer and manage Workers' Compensation claims efficiently.Design and implement strategies for return-to-work initiatives.Formulate and enhance procedures for effective claims...

  • Workers' Compensation Case Manager

    6 days ago

    London, Greater London, United Kingdom Organizational Solutions Inc. Full time

    About Organizational Solutions Inc.Organizational Solutions Inc. (OSI) is a leading provider of comprehensive workers' compensation solutions. We are dedicated to helping our clients navigate the complexities of workplace injuries and illnesses, ensuring a smooth and efficient claims process.Job SummaryWe are seeking a highly motivated and experienced...

  • Workers' Compensation Case Manager

    3 weeks ago

    London, Greater London, United Kingdom Organizational Solutions Inc. Full time

    About Organizational Solutions Inc.Organizational Solutions Inc. (OSI) is a leading provider of comprehensive workers' compensation solutions. We are dedicated to helping our clients navigate the complexities of workplace injuries and illnesses, ensuring a smooth and efficient claims process.Job SummaryWe are seeking a highly motivated and experienced...

  • Claims Resolution Expert

    4 weeks ago

    London, Greater London, United Kingdom Financial Services Compensation Scheme Full time

    Location: Hybrid work model available. Hours: Full-time position with flexible work options. Role Overview: As a pivotal member of the Resolution Team, you will report directly to the Resolution Team Manager or Resolution Technical Manager. Your primary responsibility will be to oversee the management of new failed firms and facilitate the resolution of...

  • Claims Resolution Expert

    4 weeks ago

    London, Greater London, United Kingdom Financial Services Compensation Scheme Full time

    Location: Hybrid work model with a blend of office and remote work. Hours: Full-time position with flexible working arrangements available. Role Overview: As a pivotal member of the Resolution Team, reporting to the Resolution Team Manager or Resolution Technical Manager, you will oversee the management of newly failed firms and the resolution of customer...

  • Claims Resolution Analyst

    4 weeks ago

    London, Greater London, United Kingdom Financial Services Compensation Scheme Full time

    Location: Hybrid work environment with a blend of office and remote work. Hours: Full-time position with flexible work arrangements available. Position Overview: As a key member of the Resolution Team, reporting to the Resolution Team Manager, you will oversee the management of new failed firms and facilitate the resolution of customer claims. This role...

  • Claims Resolution Expert

    4 weeks ago

    London, Greater London, United Kingdom Financial Services Compensation Scheme Full time

    Location: Hybrid work environment. Hours: Full-time position with flexible work options available. Role Overview: As a key member of the Resolution Team, reporting to the Resolution Team Manager, you will oversee the management of new failed firms and the resolution of customer claims. Your role will involve collaboration with various stakeholders, including...

  • Claims Resolution Consultant

    4 weeks ago

    London, Greater London, United Kingdom Financial Services Compensation Scheme Full time

    Location: Aldgate East, London. We are a hybrid workforce and spend 40% of our time in the office. Hours: This role is available full-time. We offer other flexible work options, such as compressed hours. Position Overview: As a key member of the Resolution Team, reporting to the Resolution Team Manager or Resolution Technical Manager, you will oversee the...

  • Claims Resolution Analyst

    4 weeks ago

    London, Greater London, United Kingdom Financial Services Compensation Scheme Full time

    Location: Hybrid working model available. Hours: Full-time position with flexible working options. Position Overview: As a key member of the Resolution Team, reporting to the Resolution Team Manager, you will oversee the management of new insolvency cases and facilitate the resolution of customer claims in collaboration with regulatory bodies, insolvency...

  • LONDON: Workers' Compensation Specialist – Case Manager

    3 days ago

    London, Greater London, United Kingdom Organizational Solutions Inc. Full time

    Job SummaryThe WCS role is responsible for managing the day-to-day Workers' Compensation (WC) claims for ongoing and new clients ensuring no lost time, recovery and return to work. This includes strong return to work / no lost time strategies, appeals and analysis of data for ongoing and continuous improvement.Key ResponsibilitiesMaintenance and development...

  • LONDON: Workers' Compensation Specialist – Case Manager

    3 days ago

    London, Greater London, United Kingdom Organizational Solutions Inc. Full time

    Job SummaryThe WCS role is responsible for managing the day-to-day Workers' Compensation (WC) claims for ongoing and new clients ensuring no lost time, recovery and return to work. This includes strong return to work / no lost time strategies, appeals and analysis of data for ongoing and continuous improvement.Key ResponsibilitiesMaintenance and development...

  • Liability Claims Specialist

    4 days ago

    London, Greater London, United Kingdom Exchange Street Claims & Financial Services Full time

    About the RoleWe are seeking an exceptional Liability Claims Specialist to join our elite team at Exchange Street Claims & Financial Services. As a Liability Adjuster, you will be responsible for handling complex claims that demand your sharpness and analytical prowess.Key ResponsibilitiesManage intricate EL/PL injury and property damage claims with...

  • Liability Claims Specialist

    4 days ago

    London, Greater London, United Kingdom Exchange Street Claims & Financial Services Full time

    About the RoleWe are seeking an exceptional Liability Claims Specialist to join our elite team at Exchange Street Claims & Financial Services. As a Liability Adjuster, you will be responsible for handling complex claims that demand your sharpness and analytical prowess.Key ResponsibilitiesManage intricate EL/PL injury and property damage claims with...

  • Claims Business Manager

    1 week ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Job Title: Claims Business ManagerJob Summary:We are seeking a highly skilled Claims Business Manager to join our team at Claims Recruitment Services. As a Claims Business Manager, you will be responsible for managing the performance of our Third Party Arrangements (TPA) supplier contracts.Key Responsibilities:Contract Management: Monitor adherence to agreed...

  • Claims Performance Manager

    1 week ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Job Title: Claims Business ManagerJob Summary:We are seeking a highly skilled Claims Business Manager to join our team at Claims Recruitment Services. As a Claims Business Manager, you will be responsible for managing the performance of our Third Party Arrangements (TPA) supplier contracts.Key Responsibilities:Contract Management: Monitor adherence to agreed...

  • Cyber Claims Manager

    5 days ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Cyber Claims Manager Opportunity About the Role We are proud to partner with a leading global Cyber insurer to bring this opportunity for a Cyber Claims Manager to the market. As a Cyber Claims Manager, you will be responsible for the management of the Cyber portfolio, including the handling of a caseload of complex and high-profile Cyber Claims. You will...

  • Cyber Claims Manager

    4 days ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Cyber Claims Manager Opportunity About the Role We are proud to partner with a leading global Cyber insurer to bring this opportunity for a Cyber Claims Manager to the market. As a Cyber Claims Manager, you will be responsible for the management of the Cyber portfolio, including the handling of a caseload of complex and high-profile Cyber Claims. You will...

  • Claims Business Manager

    6 days ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Job Title: Claims Business ManagerCompany: Claims Recruitment ServicesLocation: RemoteJob Type: Full-timeSalary: NegotiableBenefits: ExcellentWe are proud to partner with a leading motor insurer to recruit a Claims Business Manager, who will oversee the performance of the company's Third Party Arrangements (TPA) supplier contracts.Key...

  • Claims Business Manager

    6 days ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Job Title: Claims Business ManagerCompany: Claims Recruitment ServicesLocation: RemoteJob Type: Full-timeSalary: NegotiableBenefits: ExcellentWe are proud to partner with a leading motor insurer to recruit a Claims Business Manager, who will oversee the performance of the company's Third Party Arrangements (TPA) supplier contracts.Key...

  • Claims Manager

    2 days ago

    London, Greater London, United Kingdom Claims Recruitment Services Full time

    Job Summary We are seeking a highly skilled and experienced Claims Manager - Property Binders to join our team at Claims Recruitment Services. As a Claims Manager - Property Binders, you will be responsible for leading a team of claims professionals in managing the Property Binders claims portfolio. Key Responsibilities Team Leadership Drive high...