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Claims Performance Manager
2 months ago
Job Title: Claims Business Manager
Job Summary:
We are seeking a highly skilled Claims Business Manager to join our team at Claims Recruitment Services. As a Claims Business Manager, you will be responsible for managing the performance of our Third Party Arrangements (TPA) supplier contracts.
Key Responsibilities:
- Contract Management: Monitor adherence to agreed best practice guides and contractual operational standards.
- Financial Analysis: Review financial data and work with suppliers to ensure that any necessary action is taken where improvement opportunities are identified.
- Claims Initiatives: Lead and manage specific claims initiatives, including the tracking and analysis of management information.
- Business Acumen: Understand and respond to business results, as well as market, technical, and legal challenges.
- Audit and Assurance: Work with the Audit function to provide assurance over TPA performance.
- Contract Negotiation: Make recommendations to the Heads Of function and Claims Assurance for optimal contract terms.
- Data Analysis: Gather, cleanse, and build usable data sets from TPAs to provide analytical input for the development of the company's TPA claims experience.
- Management Information: Track management information and make appropriate recommendations for improvements.
- Financial Performance: Manage the optimal financial performance of TPA contracts.
- Technical Best Practice: Determine technical best practice on key issues alongside relevant stakeholders.
- Supplier Management: Hold review meetings with TPA supply chain partners to hold them to account for contractual commitments.
- Supplier Audit: Work in conjunction with the supplier audit function to provide adequate assurance over supplier performance.
Requirements:
- Experience: Previous experience in a similar role is required, including knowledge of Motor insurance.
- Skills: An articulate and numerate individual, with strong interpersonal and relationship building skills.
Keywords: Claims Business Manager; Claims Relationship Manager; Motor Claims; Counter Fraud Claims; Motor Claims Fraud; London Market; Lloyd's Market; Lloyd's Syndicate
