Retail Security Supervisor

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a leading retail success story, experiencing remarkable growth across the UK and Europe. Our dynamic, commercially driven teams are key to our continued expansion, creating exciting opportunities for talented individuals.

Retail Security Supervisor - Flannels Brighton

We're seeking a dedicated Retail Security Supervisor to join our vibrant Flannels store in Brighton. You'll play a vital role in ensuring the safety and security of our customers, colleagues, and assets while contributing to a positive shopping experience.

Your Responsibilities:
  • Cultivate a culture of risk management by remaining vigilant and proactive in identifying potential threats.
  • Create a welcoming and secure environment for customers and colleagues, deterring theft and maintaining order within the store.
  • Provide exceptional customer service by greeting, guiding, and assisting shoppers while ensuring their safety and well-being.
  • Collaborate with management to implement security protocols, conduct risk assessments, and train staff on best practices.
  • Maintain a strong working relationship with external agencies to ensure effective response to incidents and emergencies.
Your Skills and Experience:
  • Proven experience in a retail environment, ideally within a security or supervisory role.
  • Exceptional communication and interpersonal skills, enabling you to build rapport with customers, colleagues, and external partners.
  • A proactive and observant nature, with the ability to identify potential risks and de-escalate challenging situations effectively.
  • Strong organizational and time management skills, allowing you to prioritize tasks and manage your workload efficiently.
  • Commitment to working as part of a team and contributing to a positive and collaborative work environment.


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