Supervisor - Luxury Retail

2 months ago


Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

About the Role

This is an exciting opportunity to join the Frasers Group as a Supervisor - Flannels, where you will play a key role in leading a team of retail professionals to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities

  • Support the daily workload and delegate tasks to the team to ensure efficient store operations.
  • Supervise work, check completion, and ensure tasks are delivered to the expected standard set by senior management.
  • Utilize business communication tools to complete tasks and ensure the team understands key functions.
  • Understand and adhere to all processes and procedures, setting a positive example for others.
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles to drive sales and customer engagement.
  • Understand daily controls and ensure the store is set up to meet company standards.
  • Comply with company policy and rules regarding security measures and demonstrate control and compliance.
  • Ensure compliance with all till and cashing up controls to maintain accurate financial records.
  • Maximize sales opportunities and deliver an exceptional customer experience in line with customer and business requirements.
  • Stay up-to-date with product features and benefits, ensuring knowledge is current and aligned with new product launches.
  • Deliver to merchandising guidelines to ensure effective product placement and meet brand partner expectations.
  • Understand and achieve KPI targets and expectations to drive business results.
  • Demonstrate commercial awareness and adopt the right product, place, and time to drive sales growth.
  • Understand the Frasers Group structure, elevation strategy, and initiatives to contribute to the wider business.
  • Engage with and provide feedback to contribute to the wider business.
  • Support senior management to coach the team and drive performance improvement.
  • Understand and support performance management processes to drive employee development.
  • Understand your individual role and responsibilities and how they impact the team.
  • Demonstrate day-to-day best practice standards and compliance.
  • Support the team and act as a role model to drive positive change.
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store.

Requirements

  • Experience of leading a team within a retail environment.
  • Knowledge of and passion for luxury brands.
  • Ability to drive sales through excellent customer service.
  • Understanding of visual presentation and its impact on sales floor commerciality.
  • Ability to motivate a team with effective communication.

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

    Job Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for supporting the Store Manager in the day-to-day running of the store, including supervising a team of sales assistants and ensuring excellent...

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

    Job Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and ensuring the smooth operation of the store.Key Responsibilities:Support the Store Manager in achieving sales...

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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  • Store Supervisor

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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    Brighton, Brighton and Hove, United Kingdom Frasers Group Full time

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