Store Supervisor
4 weeks ago
Job Title: Store Supervisor - Luxury Retail
About the Role:
We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and ensuring the smooth operation of the store.
Key Responsibilities:
- Support the Store Manager in achieving sales targets and improving customer satisfaction
- Lead and motivate a team of sales assistants to deliver excellent customer service
- Ensure the store is visually appealing and merchandise is displayed effectively
- Monitor and control stock levels, including receiving and processing deliveries
- Manage the store's cash handling and till operations
- Develop and implement sales strategies to drive sales growth and customer engagement
- Collaborate with the Store Manager to plan and execute visual merchandising displays and events
- Conduct regular team meetings and provide feedback to improve performance
- Ensure compliance with company policies and procedures, including health and safety and security protocols
Requirements:
- Previous experience in a retail management role, preferably in a luxury environment
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent customer service skills, with a focus on delivering a high-quality customer experience
- Ability to work flexibly, including evenings and weekends
- Knowledge of luxury brands and products, with a passion for delivering exceptional customer service
What We Offer:
- A competitive salary and bonus scheme
- 20% staff discount across all Frasers Group stores
- Opportunities for career development and progression
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact details].
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