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Retail Operations Supervisor
2 months ago
As a Retail Operations Supervisor at SSP, you will play a vital role in ensuring the smooth operation of our retail environment, delivering exceptional service and maintaining high standards.
Compensation:
Competitive pay rate of £12.63 per hour, with an additional £1.50 per hour for shifts worked between 12am and 6am, resulting in a total of £14.13 per hour.
Work Schedule:
This is a full-time position requiring 37.5 hours per week, across 5 days out of 7, with shifts scheduled between 6am and midnight.
Qualifications:
We prefer candidates with a minimum of 1 year of supervisory experience in a retail or hospitality setting. Applicants must be at least 18 years old to handle certain responsibilities, including the service of alcohol.
About Us:
At SSP, we pride ourselves on being the leading experts in food travel, offering a diverse range of culinary options for travelers. Our portfolio includes over 500 brands, from our own unique offerings to well-known franchises.
Why Choose SSP?
We offer more than just a job; we provide a pathway to a rewarding career with numerous benefits:
- Employee Discounts: Enjoy discounts of up to 50% at various SSP brands across the UK.
- Flexible Scheduling: We promote a healthy work-life balance.
- Meal Discounts: Receive 50% off your meals during shifts.
- Friends and Family Benefits: Share a 20% discount across our catering units.
- Professional Development: Access award-winning training and growth opportunities, including our Duty Manager Development Programme.
- Health and Wellbeing: Comprehensive support programs for you and your family.
- Diversity and Inclusion: We celebrate diversity and have networks to support various communities.
- Recognition Programs: Participate in exciting competitions and recognition activities.
- Financial Benefits: Competitive pay, pension plans, and life assurance options.
Key Responsibilities:
As a Retail Operations Supervisor, you will:
- Utilize your supervisory experience to lead a team in delivering outstanding customer service.
- Foster a welcoming and clean environment that exceeds customer expectations.
- Support and guide team members, ensuring a safe and efficient workplace.
- Oversee daily operations, including opening and closing procedures, while maintaining compliance with company standards.
- Monitor performance metrics and advocate for continuous improvement.
- Recognize and celebrate team achievements, promoting a culture of inclusivity and motivation.
- Build effective relationships and communicate clearly to ensure team success.
Join us at SSP and contribute to a dynamic team that values quality and excellence in service.
