Supervisor - Luxury Retail
2 months ago
About the Role
This is an exciting opportunity to join the Frasers Group as a Supervisor - Luxury Retail, where you will play a key role in leading a team of retail professionals to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities
- Support the daily workload and delegate tasks to team members to ensure efficient store operations.
- Supervise work, check completion, and ensure tasks are delivered to the expected standard set by senior management.
- Utilize business communication tools to complete tasks and ensure team members understand key functions.
- Understand and adhere to all processes and procedures, setting a positive example for others.
- Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles to drive sales and customer engagement.
- Understand daily controls and store setup procedures to ensure a smooth and efficient store operation.
- Comply with company policies and rules regarding security measures and demonstrate control and compliance.
- Ensure accurate till and cash handling procedures are followed.
- Maximize sales opportunities and deliver an exceptional customer experience in line with customer and business requirements.
- Stay up-to-date with product features and benefits, ensuring knowledge is current and aligned with new product launches.
- Deliver merchandising guidelines to ensure effective product placement and meet brand partner expectations.
- Understand and achieve KPI targets and expectations to drive business results.
- Demonstrate commercial awareness and adopt the right product, place, and time strategies to drive sales growth.
- Understand the Frasers Group structure, elevation strategy, and initiatives to drive business success.
- Engage with and provide feedback to contribute to the wider business.
- Support senior management in coaching and developing the team.
- Understand and support performance management processes to drive team performance.
- Understand individual role and responsibilities and how they impact the team.
- Demonstrate day-to-day best practice standards and compliance.
- Support the team and act as a role model, demonstrating strong, positive communication to all levels.
Requirements
- Experience of leading a team within a retail environment.
- Knowledge of and passion for luxury brands.
- Ability to drive sales through excellent customer service.
- Understanding of visual presentation and its impact on sales floor commerciality.
- Ability to motivate a team with effective communication.
Additional Information
- 20% Staff Discount across all Frasers Group Stores.
- Excellent bonus scheme.
- Clear career path opportunities and new exciting training programs.
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Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and providing exceptional customer service to drive sales and achieve business objectives.Key...
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Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and providing exceptional customer service to drive sales and achieve business objectives.Key...
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4 weeks ago
Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and ensuring the smooth operation of the store.Key Responsibilities:Support the Store Manager in achieving sales...
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4 weeks ago
Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and ensuring the smooth operation of the store.Key Responsibilities:Support the Store Manager in achieving sales...
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Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury fashion retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and providing exceptional customer service to drive sales and achieve business objectives.Key...
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1 month ago
Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and ensuring the smooth operation of the store.Key Responsibilities:Support the Store Manager in achieving sales...
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1 month ago
Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and ensuring the smooth operation of the store.Key Responsibilities:Support the Store Manager in achieving sales...
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1 month ago
Brighton, Brighton and Hove, United Kingdom Frasers Group Full timeJob Title: Store Supervisor - Luxury RetailAbout the Role:We are seeking an experienced Store Supervisor to join our team at Flannels, a leading luxury fashion retailer. As a Store Supervisor, you will be responsible for leading a team of sales assistants and providing exceptional customer service to drive sales and achieve business objectives.Key...
