Client Relations Coordinator
3 weeks ago
Position:
Client Relations Coordinator
Location:
Marden, Tonbridge
Salary: 22,000 - 25,000 per annum (DOE)
Working Hours:
Monday to Friday 8am until 5pm
We are collaborating with a prominent distribution firm that is currently seeking a Client Relations Coordinator to join their team. If you are an organized and proactive individual with a background in customer service or administrative roles, this opportunity may be ideal for you.
The client relations team serves as the primary point of contact for clients through various channels including phone, email, and in-person interactions. Your responsibilities will include processing orders within the internal system and coordinating with multiple departments throughout the order lifecycle. Additionally, you will address inquiries and assist the sales and purchasing teams.
Your Responsibilities:
- Addressing sales inquiries while enhancing your understanding of our packaging solutions
- Engaging with both existing and prospective clients to promote our offerings and fulfill their requirements
- Developing accounts through telephonic outreach
- Maintaining the CRM system with up-to-date information (contact details, client inquiries, complaint management)
- Assisting clients face-to-face (including cash handling)
General administrative tasks
- Specific task allocation among customer service team members
- Collaborating with our Purchasing, Operations, and Sales teams regarding client needs
Candidate Requirements:
- Experience in customer service, both over the phone and in person
- Proficient in computer use with a quick learning ability for new systems
- Strong attention to detail and a curious mindset
- Flexibility and readiness to assist as situations arise
- Ability to manage multiple tasks effectively
- Accountability for key project outcomes
- Project experience is advantageous
- A positive, open, and adaptable attitude is essential
- Familiarity with the national geography and road networks
At KHR, we prioritize your representation, so please ensure your CV is well-structured, free of spelling and grammatical errors, and up to date before submission.
If you wish to emphasize specific qualifications, skills, or relevant experiences related to this role, consider including a cover letter or introductory page.
Additionally, if your CV contains extensive graphics, please provide a simplified version in Word format. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Stay connected with us online for job alerts, industry news, and market insights...
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