Client Relations Specialist
3 weeks ago
As a vital member of our Client Relations team, you will play a key role in ensuring customer satisfaction and supporting our valued clients.
Responsibilities:
- Manage customer inquiries and assist with sales administration tasks.
- Utilize internal databases for effective order management.
- Address and resolve customer queries and complaints promptly.
- Assist Client Relationship Managers with order processing and related tasks.
- Provide constructive feedback aimed at enhancing customer service quality.
Qualifications:
- Proficiency in Excel and experience with CRM systems are essential.
- A quick learner with a background in customer service is preferred.
- Strong communication skills, particularly over the phone.
At Huntress - Maidstone, we are committed to fostering a diverse and inclusive recruitment process that ensures equal opportunities for all candidates, regardless of race, sexual orientation, mental or physical disability, age, or gender.
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