Client Service Coordinator
7 days ago
We are seeking an experienced Account Handler to join our team at Stride Resource Management Ltd. As an Account Handler, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance needs are met with professionalism and expertise.
Key Responsibilities- Client Retention: Assist in achieving client retention targets by providing an excellent level of service, ensuring client satisfaction and loyalty.
- Renewal Strategy: Liaise effectively with the Account Executive to develop a renewal strategy, attend client meetings as necessary, and action meeting points.
- Market Exercise: Undertake market exercises to establish the most competitive terms available for our clients.
- Renewal Documentation: Obtain renewal terms, present to clients, and issue renewal documentation in line with contract certainty.
- Premium Collection: Ensure premiums are collected prior to the commencement of cover and in line with procedures.
- Client Queries: Handle all client queries, whether written or verbal, in a professional manner and process effectively in line with service standards.
- Documentation and Record-Keeping: Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
- Adjustments and Notifications: Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
- Inter-Branch Collaboration: Liaise with and assist other branches and Group Resources as necessary.
- Insurance Knowledge: Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
- Experience: Minimum of 2 years' experience dealing with SME or commercial clients.
- Technical Skills: Good level of technical insurance skills, to be assessed by regular in-house testing.
- Client Service Skills: Excellent client service skills, with the ability to gather and analyze information from clients.
- Negotiation and Broking Skills: Good negotiation and broking skills, with the ability to identify and respond appropriately to an individual client's level of understanding.
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Client Relations Coordinator
4 weeks ago
Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timePosition: Client Relations CoordinatorLocation: Marden, TonbridgeSalary: 22,000 - 25,000 per annum (DOE)Working Hours: Monday to Friday 8am until 5pm We are collaborating with a prominent distribution firm that is currently seeking a Client Relations Coordinator to join their team. If you are an organized and proactive individual with a background in...
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Service Coordinator
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Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob DescriptionWe are seeking a highly organized and customer-focused Service Coordinator to join our team at KHR - Recruitment Specialists. As a Service Coordinator, you will be the first point of contact for all customer queries, providing exceptional service and support to our clients.Main Responsibilities:Scheduling and Planning: Coordinate and schedule...
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Service Coordinator
7 days ago
Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob DescriptionWe are seeking a highly organized and customer-focused Service Coordinator to join our team at KHR - Recruitment Specialists. As a Service Coordinator, you will be the first point of contact for all customer queries, providing exceptional service and support to our clients.Main Responsibilities:Scheduling and Planning: Coordinate and schedule...
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Client Support Coordinator
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Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timePosition: Client Support CoordinatorLocation: Marden, TonbridgeSalary: 22,000 - 25,000 per annum (DOE)Working Hours: Monday to Friday 8am to 5pm We are collaborating with a prominent distribution firm actively seeking a Client Support Coordinator to join their team. If you are an organized and proactive individual with a background in customer support or...
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Service Operations Coordinator
4 weeks ago
Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timeService Operations CoordinatorLocation: MaidstonePay Rate: £13.25 per hourWorking Hours: Part-time, 5 days a week, 6 hours daily between 7 AM - 5 PM. Every other Saturday from 7 AM - 12 PM.Are you skilled in organizing and managing schedules? Do you seek a role that promotes a healthy work-life balance?We are collaborating with a prominent local...
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Service Operations Coordinator
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Maidstone, Kent, United Kingdom Platinum Recruitment Consultancy Full timeJoin a dynamic team as a Service Operations Coordinator with a competitive salary up to £32,000 based on experience.Our client is looking for a dedicated Service Operations Coordinator to support their bustling service department. In this role, you will play a crucial part in ensuring the efficient operation of daily activities.Key Responsibilities:Oversee...
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Service Operations Coordinator
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Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timeService CoordinatorLocation: MaidstonePay Rate: £13.25 per hourWorking Hours: Part-time, 5 days a week, 6 hours each day between 7 AM and 5 PM.Every other Saturday from 7 AM to 12 PM.Are you skilled in organizing and managing schedules? Seeking a role that offers a better work-life balance?We are collaborating with a prominent local organization in search...
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Service Operations Coordinator
4 weeks ago
Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timeService CoordinatorLocation: MaidstoneSalary: £13.25 per hourWorking Hours: Part-time, 5 days a week, 6 hours daily between 7 AM - 5 PM. Every other Saturday from 7 AM - 12 PM.Are you skilled in organizing and scheduling? Seeking a role that offers a balanced work-life experience?We are collaborating with a prominent local enterprise in search of a...
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Service Operations Coordinator
4 weeks ago
Maidstone, Kent, United Kingdom Platinum Recruitment Consultancy Full timeJoin a dynamic team with a competitive salary up to £32,000 DOEOur client is looking for a Service Operations Coordinator to support their thriving service department. In this role, you will play a crucial part in ensuring efficient daily operations while providing vital administrative assistance.Key Responsibilities:Oversee warranty claims and related...
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Maidstone, Kent, United Kingdom Pertemps TM Full timeJob Summary:Pertemps TM is seeking an experienced Administrative Coordinator to join our team in Maidstone. As a key member of our operations team, you will be responsible for coordinating the activities of our engineering team and ensuring the smooth delivery of our HVAC maintenance services.Key Responsibilities:Coordinate client calls, assign engineers,...
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Maidstone, Kent, United Kingdom Pertemps TM Full timeJob Summary:Pertemps TM is seeking an experienced Administrative Coordinator to join our team in Maidstone. As a key member of our operations team, you will be responsible for coordinating the activities of our engineering team and ensuring the smooth delivery of our HVAC maintenance services.Key Responsibilities:Coordinate client calls, assign engineers,...
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Maidstone, Kent, United Kingdom Pertemps TM Full timeJob Summary:Pertemps TM is seeking an experienced Administrative Coordinator to join our team in Maidstone. As a key member of our operations team, you will be responsible for coordinating the activities of our engineering team and ensuring the smooth delivery of our HVAC maintenance services.Key Responsibilities:Coordinate client calls, assign engineers,...
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Maidstone, Kent, United Kingdom Pertemps TM Full timeJob Summary:Pertemps TM is seeking an experienced Administrative Coordinator to join our team in Maidstone. As a key member of our operations team, you will be responsible for coordinating the activities of our engineering team and ensuring the smooth delivery of our HVAC maintenance services.Key Responsibilities:Coordinate client calls, assign engineers,...
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Patient Services Coordinator
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Maidstone, Kent, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at GenesisCare UK. As a key member of our cancer care centre, you will play a vital role in providing exceptional patient care and administrative support.Key Responsibilities:Provide excellent patient care and support, ensuring a positive experience...
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Patient Services Coordinator
5 days ago
Maidstone, Kent, United Kingdom GenesisCare Full timeAbout the Role:We are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at GenesisCare UK. As a key member of our cancer care centre, you will play a vital role in providing exceptional patient care and administrative support.Key Responsibilities:Provide excellent patient care and support, ensuring a positive experience...
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Service Department Coordinator
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Maidstone, Kent, United Kingdom Group 1 Automotive Full timeWorkshop Management RoleOur company, Group 1 Automotive, is seeking a highly motivated individual to join our team as a Workshop Controller. As a key member of our operations team, you will play a vital role in the day-to-day management of our workshop.Key Responsibilities:Oversee the efficient operation of the workshop, ensuring maximum productivity and...
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Healthcare Service Coordinator
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Maidstone, Kent, United Kingdom Kent Social Care Professionals Limited Full timePosition OverviewThe Healthcare Service Coordinator plays a vital role in ensuring the delivery of exceptional care services. This position involves overseeing care staff, conducting assessments, and providing practical guidance and support to care professionals.Key ResponsibilitiesAs a Healthcare Service Coordinator, your responsibilities will...
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Service Coordinator
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Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Title: Service Coordinator - Fleet SchedulerJob Type: Part-timeLocation: Remote ( flexible hours within a 7AM-5PM schedule)Job Description:We are seeking a highly organized and customer-focused Service Coordinator to join our team at KHR - Recruitment Specialists. As a Service Coordinator, you will be responsible for scheduling routine service and...
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Service Coordinator
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Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Title: Service Coordinator - Fleet SchedulerJob Type: Part-timeLocation: Remote ( flexible hours within a 7AM-5PM schedule)Job Description:We are seeking a highly organized and customer-focused Service Coordinator to join our team at KHR - Recruitment Specialists. As a Service Coordinator, you will be responsible for scheduling routine service and...
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Clinical Pharmacy Service Coordinator
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Maidstone, Kent, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Clinical Pharmacy Service Coordinator to join our team at Kent and Medway NHS & Social Care Partnership Trust. As a key member of our multidisciplinary team, you will play a vital role in providing and developing the clinical pharmacy service within our trust.Main ResponsibilitiesProvide a...
